6/10 مقبول
Kate
مسافر برفقة العائلة
8 أبريل 2026
عناصر نالت الإعجاب: النظافة
We made the most of the 24hour shuttle service offered by the hotel. It was value for money compared to external transfer services but sadly, the transfer wasn't waiting for us when we came through arrivals hall. We had to chase with the company. When he did arrive he drove us to what we thought was the hotel and drop us off, telling us to walk just around the corner. Unfortunately this was the wrong hotel, a very similar name so we then had to organise a taxi to take us to the correct hotel. I did tell our hotel about this mix-up and the transfer co. gave us a discount for our return home.
Anyone that stays at this hotel should note it is called the EU Bahia Hotel Pollensa, NOT the Bahia Hotel Pollensa which is situated closer to the Port on the Waters edge.
The hotel was extremely clean and well presented.
I was however shocked that they provided us with a kettle and cups and saucers but no tea bags or milk to make a tea.
We had a Breakfast package which was good and enjoyed having hot and cold food available at the beginning of each day. I was however disappointed that part of my booking was suppose to include a bottle of wine on arrival. This never appeared through the whole of our 4 day stay. As I was ill whilst staying at the hotel I didn't have the energy to chase this and just wanted to note it as a disappointment.
The reception desk was very helpful with booking taxis for us and giving us advise on where to visit.
Kate
أقام 4 ليالٍ في شهر مارس عام 2026