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Top Poole Keynes Hotel Reviews

Cheltenham Chase Hotel & Spa

Cheltenham Chase Hotel & Spa

8/10 Good
"Off to a sterling start with quick and easy check-in, room was really nice, big, spotless and very comfortable bed. Considering the size of the room, the shower could have been a bit bigger! Otherwise everything was perfect. Good night's sleep. Up until Breakfast that is which was an absolute shambles! We wandered down just before 9 am considering breakfast went on till 10.30 am to find that they had ran out of such things as baked beans, pastries, muffins and the like. Waited absolutely ages for a re-stock on hot food. So long that someone cleared away our drinks that were still on our table so that when we went back to it it had been re-set!! Not so good. Need more staff on at breakfast time and certainly the kitchen need to be more aware of a full hotel when serving breakfast till 10.30 am not to run out of stuff at 9 am!! Other than breakfast the stay was great."
Jackie 1-night trip
Posted 2 hours ago
Cheltenham Chase Hotel & Spa

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