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Novotel Porto Gaia

4.0 star property
Two outdoor pools provide refreshing fun at this family-friendly hotel, where kids enjoy the arcade and playground while adults appreciate the garden setting

Choose dates to view prices

Just a short distance from Porto Historic Center, Novotel Porto Gaia is perfect for families and couples. Start your day with breakfast at the restaurant, then relax by the pools or enjoy the peaceful garden. Kids stay entertained while parents connect using the WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 338
AED 379 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 303

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Porto Gaia have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Novotel Porto Gaia?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Novotel Porto Gaia on 31 May 2026 start from AED 338, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Porto Gaia pet-friendly?

Yes, Novotel Porto Gaia allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Porto Gaia?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Porto Gaia?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is Novotel Porto Gaia located?

This family-friendly Vila Nova de Gaia hotel is located in the business district, within 1 mi (2 km) of Arrabida Shopping, Porto Botanical Garden, and Local Nature Reserve of Douro Estuary. Porto Historic Center and Ribeira Square are also within 3 mi (5 km). Ponte Arrábida Stop is 24 minutes by foot and Bicalho Stop is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 420 out of 1001 reviews
Rating 8 - Good. 433 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

Verified

8/10 Good

Catia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hôtel with amazing breakfast.
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The staff was great! However, the hotel restaurant had limited food options and the price was expensive. The hotel room was very small and outdated.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended for families

Very nice experience, great location and friendly staff
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience! The staff, grounds and food have all been great! Would stay again :)
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

HAIQI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing stay — we ended up checking out three days earlier than originally planned. The facilities are clearly outdated. The shower is built into a bathtub with only a curtain, which feels inconvenient and not in line with what you would expect at this price point. The air conditioning also performed poorly — even in April, the room was warmer than the outside temperature. For guests traveling with dogs, there is an additional €10 per night fee, and pets cannot be left alone in the room for more than one hour. This restriction is quite limiting and not clearly justified. The biggest drawback, however, is the location. The hotel is in Vila Nova de Gaia, which requires at least 20–25 minutes of driving to reach the main attractions in Porto, often with heavy traffic. While public transport is available, we eventually moved to a centrally located hotel where everything was within walking distance — a significantly better experience. Additionally, we found that the water boiler in the room was leaking. This was reported to the hotel, but no action was taken to repair or replace it during our stay. Ultimately, we chose to forfeit three nights of our booking rather than continue staying under these conditions, which reflects how unsatisfactory the experience was.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff very friendly and helpfull !!
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Peter

Nice business hotel

Nice business hotel, would not use it for recreational stay. Great staff, fine room - pillows a bit large/hard, but good facilities and breakfast. Dinner also good - and ask staff for guidance, some very good local restaurants close by (lot of stairs down to the port)
Stayed 2 nights in May 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little hotel and facilities for young children. We had a lovely stay and would return. Only downside was the room was a bit small for the four of us but then again we were out and about for most of the days. Location good and only a €4 Uber ride into the old town
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location close to Porto. Fantastic breakfast. Silent hotel with walking distance to arrabida shopping centre. You cant walk over the closest bridge Ponte de Arrábida when going to porto. Bolt is cheap, take bolt over the bridge and walk the rest. I really recommend the hotel for familys.
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

DIANNA

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My family enjoyed the amenities of the hotel. It’s was a little disappointment to came to our room and not found it clean, specially the bathroom.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. With Uber also very practical to reach the old city or sea shore. Breakfast crowded and no wi-fi in room for 2 days, but this is minor inconvenience. Kids loved the pool.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Sarah Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled as a family, and found the novotel very family friendly. The playground inside (with ikea Kitchen, ikea tunnel, ikea darts, etc) and outside (slide, check) at the beautiful garden. The rooms are big enough for 2 adults and two small children. The only thing is, the kids pool was a bit dirty as everyone has to walk through it, to get to the adults pool.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice, the room ok but the air conditioning was not perfectly working and was very slow. Pool was often crowded and we had an electricity shortage in the night and in the morning. I don’t know the cause but it tainted a little our stay.
Verified

6/10 Okay

Suzie

Liked: Cleanliness, staff & service, amenities
The room was clean but I would deffo say the hotel needs an update very dated. Very close to shopping centre. Great that offered free car parking very comfy room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Firouzeh

Liked: Cleanliness, staff & service
Ok hotel.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Andrei

Liked: Cleanliness, amenities, property conditions & facilities
I likes everything about my stay
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Ahmed zaki

Liked: Cleanliness
Good in general
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

DAMARIS watiri

Liked: Cleanliness, staff & service, amenities
Beautiful hotel.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with parking if you are driving up from Lisbon to Porto. Quick Uber to the Riberia area of Porto
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

MAXFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of places of interest.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are visiting Porto with a car this is the place to stay. Easy parking. Close to the old city. We drive into the old Porto at night and got lucky with parking but if I had to do it again I would uber it in and walk around. The sunset from this property is stunning. Stunning over the Atlantic. Hotel was very comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous waitstaff, great pool area, and great dining options.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In a close proximity to all the attractions

Wery pleasant, convenient location.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Laura

It was okay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and staff is very helpful. We had our 2 kids with us and the sofa bed was great. We enjoyed our stay!
Stayed 2 nights in May 2023