Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
Paradise awaits at this all-inclusive resort where travelers enjoy the perfect balance of relaxation and fun with waterslides and poolside bars

Choose dates to view prices

Serenade Punta Cana Beach & Spa Resort offers a private beach, swim-up bars, and spa treatments. Enjoy yoga or beach volleyball by day, and concerts and live entertainment by night in a tropical setting.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Pet friendly
The current price is AED 841
AED 1,076 total
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 36 of 36 rooms

Luxury Room, Garden View

8.4 out of 10
Very good
(164 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds
  • Free WiFi

Luxury Room, Garden View

8.6 out of 10
Excellent
(420 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Luxury Room, Garden View

8.0 out of 10
Very good
(55 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Luxury Room, Garden View

8.8 out of 10
Excellent
(84 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Luxury Room, Garden View

8.8 out of 10
Excellent
(48 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Luxury Room, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds
  • Free WiFi

Luxury Room, Pool Access

8.6 out of 10
Excellent
(224 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Luxury Room, Pool Access

8.2 out of 10
Very good
(23 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Luxury Room, Pool Access

7.6 out of 10
Good
(32 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 King Beds
  • Free WiFi

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(68 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

Room Luxury with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 49 sq m
  • Sleeps 1
  • Free WiFi

Double Room Luxury with Garden View

  • Garden view
  • 49 sq m
  • Sleeps 2
  • Free WiFi

Triple Room Luxury with Garden View

  • Garden view
  • 49 sq m
  • Sleeps 3
  • Free WiFi

Luxury Suite

9.6 out of 10
Exceptional
(57 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Luxury Suite

9.2 out of 10
Wonderful
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Luxury Suite

7.6 out of 10
Good
(14 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

8.4 out of 10
Very good
(25 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 98 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Located on a private beach, Serenade Punta Cana Beach & Spa Resort - All Inclusive is in an area with good airport proximity. Cocotal Golf and Country Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cabeza de Toro Beach and Bavaro Beach. Consider Coco Bongo Punta Cana for a night out or Bavaro Adventure Park if you're traveling with kids. Visit our Punta Cana travel guide
Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

What's nearby

  • Dolphin Explorer
    Dolphin Explorer
    19 min walk - 1.6 km
  • Mediterranean coast, Costa Brava, Spain
    Catalonia Caribe Golf Club
    3 min drive - 1.5 km
  • Cabeza de Toro Beach
    Cabeza de Toro Beach
    3 min drive - 1.3 km
  • Beautiful tropical beach with coconut palms and blue sky. The picture was taken at the Bavaro beach, Punta Cana, Dominican Republic
    Bavaro Beach
    22 min drive - 16.0 km
  • Bavaro Lagoon
    11 min walk - 0.9 km

Getting around

  • Punta Cana Intl. Airport (PUJ)
    24 min drive

Restaurants

  • Windows Restaurant
    4 min drive
  • The Cut
    12 min walk
  • The Win
    1 min walk
  • Catalonia Bavaro Lobby Bar
    5 min drive
  • Brasería Steak House
    2 min walk

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury all-inclusive property near Cabeza de Toro Beach
Consider a stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive and take advantage of a free breakfast buffet, free water park access, and a nightclub. This property is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Treat yourself to a body treatment, a massage, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball. In addition to 2 swim-up bars and 2 poolside bars, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • A free bus station shuttle, a water dispenser, and a foosball table
  • 3 meeting rooms, karaoke, and multilingual staff
  • Guest reviews say great things about the family-friendly amenities, beach locale, and helpful staff
Room features
All 603 rooms have comforts such as air conditioning and free stocked minibars, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch flat-screen TVs with cable channels
  • Balconies, LED light bulbs, and travel cribs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Pool toys
  • Travel crib
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Hand-held showerhead
  • Magnifying mirror
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–6:30 PM.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of 31 May 2026, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on 1 June 2026 start from AED 841, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenade Punta Cana Beach & Spa Resort - All Inclusive pet-friendly?

Yes, dogs are allowed at this property. There's a fee of DOP 6000 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include kayaking, rowing/canoeing, volleyball, and more.

Where is Serenade Punta Cana Beach & Spa Resort - All Inclusive located?

Nestled on the beach, this Punta Cana property is within 1 mi (2 km) of Bavaro Lagoon and Cabeza de Toro Beach. Carol Downtown Mall and Downtown Punta Cana are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Amenities

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 3108 out of 6814 reviews
Rating 8 - Good. 1551 out of 6814 reviews
Rating 6 - Okay. 1139 out of 6814 reviews
Rating 4 - Poor. 495 out of 6814 reviews
Rating 2 - Terrible. 521 out of 6814 reviews

Reviews

Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay and chill staff was very helpful
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Good value for the money.
Stayed 11 nights in May 2026
Verified

10/10 Excellent

Joseane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place … people who worked there treat people good I want to go back soon
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Caleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond! Great experience lovely resort
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and the beach was awesome. I got a relaxing deep tissue massage whole there.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Madonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful! We celebrated my daughter’s 21st birthday, and it was the perfect location. Our room was clean and had all amenities that we needed. The staff were very helpful and welcoming. We will definitely visit again!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the opportunity to take a mother-daughter trip to Serenade, and from the moment we arrived, it was simply breathtaking. The staff made us feel truly cared for, and we appreciated all the thoughtful amenities. This resort is a wonderful place for families and adults alike to relax, connect, and create lasting memories.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Deliudnor santana

Liked: Cleanliness, staff & service, property conditions & facilities
Im stay for 4 days and everything was excellent the people work there treat you good the cleaning part is was excellent the restaurants also was a great food and the animation and the game is was a lot fun i really enjoy my vacations there
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Nelson Steven Alvarenga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely amazing! Everything is beautiful, the staff is incredibly kind and helpful, and there are so many fun activities to do every day. The food and drinks are excellent, the pools are always clean, and the beach is beautiful as well. I will definitely be coming back!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Aurelio Manuel Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Internet is very poor,the staff of bar in the pull is excelent.thanks to blandino,carlos and juan,the room us very clean and confortable,the food is very good,this hotel is 5 stars
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Edwin A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best staff by far all so helpful service oriented with smiles , kuddos to Franklin , Wilson , Noel , Daytime, Carolina , Lorenzo at the bar were so amazing and great peeps they will make feel as part of the family
Stayed 9 nights in May 2026
Verified

8/10 Good

Luis Mariano

Liked: Cleanliness
Pool really nice... clean rooms, clean resort, ... buffet is the only thing that is not outstanding.. for the rest excellent
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great and clean at all times!
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Dorothée

Liked: Cleanliness, staff & service, amenities
Nice hotel, more a 4-star than a 5-star. The restaurants are not worth the experience. Rooms could use a bit of work and maintenance. Helpful and nice staff. Swim-out room was a nice option.
Stayed 5 nights in May 2026
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment crew was great had a great time with them
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

LEUVIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property the Staff is beyond excellent
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Cliffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a family resort and an adult resort if you aren’t traveling with children it is best to do the adults resort. Beautiful clean property! The hibachi restaurant was great!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 4 nights in May 2026
Verified

8/10 Good

Armando

Liked: Cleanliness, property conditions & facilities
Place was beautiful but always room for improvement. Food is alright but would definitely recommend checking out the restaurants on the resort (included with stay). Sometimes front desk won’t answer… but overall staff was amazing. Pools & etc 9/10!
Stayed 4 nights in May 2026
Verified

6/10 Okay

Dezara Arnell

Liked: Cleanliness, amenities
Good food. You have to use a key card to have power for your room and towels. If you leave your room gets hot if you go to beach or pool area . They have QR code to book your reservation and most of the time it was unavailable or all ready full. Spa is pricey. Overall it’s just okay.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Letty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was spectacular. The animation incredible especially Yailin la mas viral & Maria. They definitely made this experience worth the while. Beautiful beach & so many pools. Loved the children’s area which I plan to come back for with my child. This is my second time here & I am so excited to come back very soon. Thank you everyone!!
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Md Shahinul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the property was clean and well maintained. The spa is overpriced and not worth it.The food was okay not amazing but not horrible either. Most of the staff was nice and cooperative. However, there was one lady named Santara who was cooking the fish during lunch who was very rude to us and refused to give us food. The sports bar also needed better options, it only had a billiards table which you needed to pay for.
Stayed 7 nights in May 2026
Verified

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities
À la Carte restaurants were amazing and staff were fantastic- as goes for the bars. Pools had very little seating- most of which is claimed by 10am. The buffet is hit or miss. The rooms were fair- worn down in some respects with not all amenities working however quickly resolved when staff made aware. Beach was well maintained despite sargassum being in peak season- still lots in water and on beach however staff did their best on cleanup. Be aware of Exapndo in the community areas- they are very sneaky at attempting to sell timeshares- avoid them and do not allow them to upsell.
Stayed 6 nights in May 2026
Verified

8/10 Good

Grady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property exhibited an impressive aesthetic; however, several aspects raised concerns. 1. The room door required forceful closure to engage the lock. 2. The Wi-Fi connectivity was consistently poor and intermittent across the entire premises. 3. During a late-night meal in the buffet, a significant presence of cockroaches was observed in the pizza area.
Stayed 5 nights in May 2026
Verified

8/10 Good

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
I liked the resort overall but I just wanted to be catered to. My boyfriend and I had to bring our luggages to our room which was quite far, no room service such as ordering food late. I liked it but didn't love it. And the staff looked like they didn't enjoy their time working I guess. No one even said good morning or were courteous. What I liked the most was pool staff and the entertainers. They made my stay worth it. Everything else was meh
Stayed 7 nights in Apr 2026