My stay at Wyndham Altra was overall pretty good, but there were several disappointing aspects that affected the experience. One major letdown was that the water park and lazy river were under construction during our visit, so we didn’t have access to them—something we had really looked forward to.
Dining options were also underwhelming. Out of the four advertised restaurants, only one or two were open each day. The dinner buffet, in particular, lacked variety and often had many empty stations during the weekdays. Only on Saturday did the buffet feel fully stocked and worth the visit.
While most of the staff were generally friendly, the service became noticeably less pleasant when asking for additional food. On multiple occasions, requests for more food were met with judgment or outright refusal, leaving us feeling uncomfortable and, frankly, still hungry. Some staff members even ignored us altogether, which made the experience feel unwelcoming—especially for guests who don’t have very small appetites.
Overall, while the resort has potential, the limited amenities and inconsistent service were disappointing and detracted from what could have been a much better stay.
