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Top Riviera Maya Hotel Reviews
Occidental at Xcaret Destination - All Inclusive
8/10 Good
"We love this resort, and we have been coming here for years. We always get the all inclusive with Xcaret access which is great for kids and adults alike and really gives us various things to do. The hotel it self is well maintained, the food selection is good - especially at the main buffet and the à la carte restaurants are also good. The rooms are getting a bit old in the tooth but they are well maintained and very clean with AC working well. Building 21 or 22 would be my choice of building. The beach is pretty good as well - well protected in a cove and they found a way to prevent all the algea from getting in. Great place to stay."
Barceló Maya Colonial - All Inclusive
8/10 Good
"Pool, beach, great Food was good. Room did not get cleaned multiple days, unsure why. AC was broke for multiple days with no remedy."
TRS Yucatan Hotel - Adults Only - All Inclusive
10/10 Excellent
"Look liked a palace. You never had to leave. Everything was right there."
Barceló Maya Riviera - Adults Only - All Inclusive
8/10 Good
"The best is the environment. Clean hotel, great with well maintained pools and beach areas. Excellent and prompt attention by the employees and wait staff. The food was just ok. A little above average but the policy of not taking food to the pool areas and no room services was a major letdown for me. And putting a set limit on the thermostat during the hot hot summer was very inconvenient. Overall was good but not perfect!"
Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive
8/10 Good
"Housekeeping was great. Butler was not available right away as informed. We had to tell someone else and they sent a WhatsApp chat vs visiting and showing us room. Once the sales girl walked us to check in desk and we declined offers they didn’t pay much attention. Once we got a hold of the 7 butlers they helped in chat only. Place is big and food was good. We figured out how to get around and other staff was friendly enough to help. Art classes were fun. Expected a bit more for what we paid. Swim up pool was great. Not much of ocean view. There was also maintenance occurring at pool. We weren’t informed."
Catalonia Riviera Maya Resort and Spa All Inclusive
10/10 Excellent
"We thoroughly enjoyed this hotel! Beautifully maintained, with great pools, bars, restaurants and amenities. While there is not really a beach, we didn’t mind that at all, although you can swim in the ocean if you like - it has a barrier to prevent seaweed buildup and waves. We paid an extra $40CAD (for six nights) each to upgrade to the Privileged section - this is well worth it! (Although, if you have the opportunity to upgrade to a room with the tub on the deck, definitely go for that). You get access to your own pool/beach/bar area, as well as the BLoved restaurant - our server Emmanuel was excellent and extremely professional!! You can order food à la carte there and it was always top notch - much better than the buffet! We found the staff throughout the resort to be very pleasant - special shoutout to Antonio in the Mexican restaurant, who also provided excellent service and was so nice to speak with. Evie with the photography team was also super nice while taking our pictures. There were only two cons to our stay - while we had a nice secluded balcony on the ground floor, we could not really enjoy it because at certain points of the day it smelled like sewage. Also, I was not allowed to use the hydrotherapy pool because I’m pregnant, which really didn’t make sense because it’s just a large pool with some water taps that blow water on you if you decide to stand under them, so I’m not sure why I couldn’t use those."
Hilton Tulum Riviera Maya All-Inclusive Resort
10/10 Excellent
"The beach was always clean. What I didn’t like was that we had to make reservations and the days that we were there couldn’t make it because didn’t have a log in… other than that loved everything.."
Dreams Tulum Resort & Spa - All Inclusive
8/10 Good
"Extremely kid friendly! My young daughters had a blast."
Secrets Akumal Riviera Maya - Adults Only - All Inclusive
10/10 Excellent
"AMAZING! All of the locals know this is the best Secrets. Staff was amazing and gave no issues. The food was great and there was plenty to do to relax and to party/have fun. 10/10 would recommend to anyone. I plan to come back soon!"