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Prince's Gate Hotel

5.0 star property
Travelers find tranquility in multiple hot springs at this business district hotel, where al fresco dining offers scenic views worth lingering over

Choose dates to view prices

Prince's Gate Hotel offers a peaceful retreat in the business district with three outdoor pools, an indoor pool, and four hot springs. Enjoy al fresco dining at two restaurants, free in-room WiFi, and a coffee shop. The helpful staff enhances stays near Polynesian Spa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
The current price is AED 291
AED 334 total
includes taxes & fees
4 Jun - 5 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for NZD 30 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 35 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Does Prince's Gate Hotel have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

How much does it cost to stay at Prince's Gate Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Prince's Gate Hotel on 4 June 2026 start from AED 291, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Prince's Gate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Prince's Gate Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Prince's Gate Hotel?

Check-out is at 10 AM.

Where is Prince's Gate Hotel located?

This family-friendly Rotorua hotel is located near the airport, within a 10-minute walk of Government Gardens, Rotorua Energy Events Centre, and Polynesian Spa. Eat Street and Lake Rotorua are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 519 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience of the old building in terms of dining room and bedrooms. Staff helpful and food very good (Breakfast and Dinner two nights)
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here. Staff were friendly and responsive to requests. Special thanks to Ailsa for going above and beyond to make the stay perfect!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great character, great location and free parking available.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Susan Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning building in perfect location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool, old place. Staff was great, antique phone actually worked, decor was authentic and the common areas well decorated and comfortable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Danilyn

Liked: Cleanliness, amenities, property conditions & facilities
Great location in interesting, unique & historic building!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

michelle

Liked: Cleanliness, property conditions & facilities
Hotel is very nice, very clean and comfortable plus the location is perfect!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities
Loved the history of the hotel and the public areas were lovely. Enjoyed the view from the veranda and drinks on the veranda
Lunch on the veranda
Happy hour drinks
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
À unique stay; very comfortable,
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lynn

Loved this hotel and our room was so comfortable. It’s unique and charming
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
For us great location, easy walking to many pubs and restaurants. Clean and well running rooms. Friendly staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kameron

Liked: Cleanliness, amenities, property conditions & facilities
Upgraded to a one bedroom unit - very spacious. Conveniently located right in the CBD.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Lovely large room with quite opulent furnishing. Bathroom could do with an upgrade though. Very friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Cute room, kind staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emre

Liked: Cleanliness, amenities, property conditions & facilities
Delightfully old school and quaint right next to the beautiful garden. Nice to see a hotel with some character and not another cookie-cutter modern trash. I would totally recommend to anyone, and it's walking distance to welcome center as well as restaurants.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Nice older accommodations and great staff . . . enjoyed the old world feeling
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Donovan Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the staff were commendable. Hotel was clean and was well managed.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and amenities in a great location!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!! Room was huge and comfy! Everyone was helpful and super friendly! We loved our stay!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Pofen

Liked: Cleanliness, staff & service
The hotel is in a great location and the staff is very friendly!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Great location & beautiful rooms
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Spacious clean room. Quiet. The receptionist, Sandeep was so helpful and a very kind person.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the park and visitors center with easy access to everything.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was spacious clean and net our requirements booking in staff were helpful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

SWAPNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satyam checked us in and he was very helpful. We had 3 rooms booked. He was ready with our keys and even recognised us by our name when we walked in. That felt so personalised. One of our rooms was on 2nd floor and he helped us with our luggage when he was just passing by and saw my girls bringing their bags up. Room was very clean Had Nespresso coffee maker. There was a microwave and a refrigerator and a stove with kitchen appliances and cookware. They have a swimming pool as well. No elevators because it’s a vintage property. Well kept Has a ballroom We didn’t try breakfast buffet as it had minimal veggie options. But we had food ordered for evening and it was very tasty.
Stayed 1 night in Apr 2026