"Comfortable bed, clean bathroom, nice towels, good iron, good heating and nice staff "

"Staff were friendly and helpfull. Breakfast was lovely"

"Just what we would expect for a 4* hotel, clean, well decorated, friendly staff. The breakfast was good, but not amazing. The swimming pool and spa facilities were great, the gym was very well equipped. We had a lovely surprise when we came back to our room on the second day; it was my daughter’s birthday so I had brought decorations with me and the maid had made a 3 x story cake made out of towels, ribbons, flowers and pom poms. It was very special and so thoughtful. Thank you very much. "

"Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as...

"Lovely hotel. Clean and beautiful rooms and the breakfast was outstanding. One of our favorite hotel stays while in the UK"

"Lovely staff on reception desk. Easy check in. My room needed updating though. My son had an upgrade to the new refurbished rooms. Lovely up grade for him. On the whole a lovely stay & breakfast was superb."

"Always love staying here. Rooms are beautiful & clean. Staff polite. Merry Christmas x"

"Spotless room, great amenities. I took the executive double. It was spacious, warm shower, comfy bed, had in room kettle, tea selection (english tea, green tea) coffees (caff, decaff), rituals hand wash, body lotion, body and hair wash and conditioner. "