"Shower leaked badly onto bathroom floor even though shower curtain was inside the tub resulted in flooding. Noted that there was a poor attempt at a recaulk of the tub area, signs of water damage on wall and bottom of door, indicating the leak was preexisting. Staff commented that since we booked through Expedia there was little they could do.
Manager, however, decided to pay for our cab ride to airport as a customer satisfaction offer."
"Shower leaked badly onto bathroom floor even though shower curtain was inside the tub resulted in flooding. Noted that there was a poor attempt at a recaulk of the tub area, signs of water damage on wall and bottom of door, indicating the leak was preexisting. Staff commented that since we booked through Expedia there was little they could do.
Manager, however, decided to pay for our cab ride to airport as a customer satisfaction offer."
Harold