Find all hotels by Santos in Sant Elm from AED 1,308

"Lovely large suite room with all facilities needed. Centrally located which was ideal. Will be booking again to go later in the year"

"Excellent séjour d’une semaine au sein de cet hotel. Le lieu et la vue de la chambre étaient magiques. Le personnel est très agréable et serviable. Le buffet est très varié on y trouve de tout, avec des soirées à thème. Le seul point négatif serait sur le côté vieillissant de la salle de sport, des chambres et elles ne sont pas très bien insonorisées, le fait de ne pas pouvoir manger avec vue sur la mer. La piscine n’est pas chauffée donc difficile d’y entrer pour les plus frileux. Mais globalement cela reste un très bel hotel. "

"We booked a double room several Months ago and arrived to a twin room. The hotel was initially unwilling to move us to the double room as booked but eventually was accommodating. Great location but noisy street"

"Clean room, reception was very friendly, good amenities and location. "

"Pool areas very nice, great views from the Sky bar. Junior suite is large with a balcony. Location is spot on. Overall a pleasant experience."

"Room was overlooking the beach and it was beautiful. Breakfast spread is good "

"The place is very pleasant with good outdoor spaces, the staff are very kind and friendly. The only thing that wasn't very pleasant was the cleanliness of the areas, such as the building corridors, and the room had a dirty pillowcase. But otherwise it was perfect."

"We had a mixed experience during our stay. The hotel itself was pleasant, and the receptionist was kind. However, the cleanliness and housekeeping services could be improved. During our stay, items such as the drinking water bottle were not replenished, and used glasses were not consistently collected. The biggest issue we encountered was with the air conditioning. Before our arrival, we specifically contacted an Expedia representative to confirm that the hotel had functioning air conditioning, and we were assured that everything would be fine. Unfortunately, upon arrival, we found that the hotel did not have air conditioning available. Additionally, the room was quite small and faced a street with frequent pedestrian and vehicle traffic. Because the room was too warm to sleep comfortably without air conditioning, we had to keep the windows open, which made it difficult to rest due to the noise. We were often awakened early in the morning because of this. Although we appreciated the pleasant service from the front desk upon arrival, we were disappointed that when we later requested a room change or asked to speak with a manager regarding the lack of air conditioning, we were told that nothing further could be done beyond reporting the issue to management. Unfortunately, we stayed for three nights without receiving any resolution or follow-up."

"Great location. Rooms and facilities exceeded expectation. "