Find all hotels by Independent in Santa Cruz Xixin

"Positives: The staff is great; the private beach is lovely; the pools are terrific; the room was a nice, open layout; and the bed was really comfortable. Negatives: The water in the shower is salty - it dries out your hair immediately (even more than the pools & ocean do); You have to close out the check with the bar each day - they will not allow you to charge to the room and pay at the end of the trip (literally had a bartender knock on the room door at 9:30pm my first night telling me I had to pay the bill for 3 drinks from earlier in the day) - & for some reason you can't tip on the tab, so you also need cash; There is no water dispenser & the front desk and bar run on limited hours (nobody there from about 10pm-7am or so) - so if you run out of water you're dehydrated until the next day; The drinks are extremely expensive - for example, there is only 1 (okay-ish) Sauvignon Blanc available and the bottle costs about $75 USD; There is a coffee maker in the room (uses Nespresso original line) but you have to buy the pods from the front desk, and get a coffee cup/sugar/milk from the bar; No toothpaste (as stated) in the event that you run out; and The Tapir Suite does not have a patio or balcony, as advertised. There were a few other no-so-great things, but these are important issues for guests to know. "

"Ro was clean, front desk staff delightful, close to the center and one block to the beach."

"The host cancelled night one of the stay as we were pulling up to the front door. There were limited communications about the stay until a few hours before check in -- and then, as mentioned, as we were showing up we were told there was a medical emergency and we were unable to stay at least the first night at the property. We ended up cancelling the whole stay (with the hosts blessing) and stayed somewhere else in town. I'd never attempt to go back and would never trust this host again."

"Host sent a second link to pay after initial payment to Vrbo. Once asked about using the card on file from Vrbo instead of their own link, they never responded. It was too late to receive cancel our booking and receive a refund but we did not stay at this location. "

"This was our first visit to Celestún, and it was a memorable one. The photos of the property were very accurate—it’s nicely decorated, clean, and charming. The location is fantastic, just steps from the beach. It was such a treat to wake up and walk a few steps to watch the sunrise over the ocean. The water is incredibly shallow, allowing you to walk far out into the sea, which was perfect for beachcombing. We found some truly stunning shells!The property is located about 3 miles down an unpaved, rocky road, so plan accordingly. We did all our grocery shopping before arrival, which worked out well. We chose one day to leave the property to take a tour to see the flamingos and enjoy dinner in town—highly recommended.One of our favorite parts of the stay was relaxing on the beach or in the water during sunset. It was peaceful and exactly the kind of seclusion we were looking for.The property itself is quaint and full of character, with iguanas frequently spotted around the grounds. As it’s a beach property, you might notice a few geckos peeking out from their hiding spots inside the house. They’re harmless, and keep to themselves—though if you're squeamish, it's good to be aware.Overall, this stay was everything we hoped for: quiet, beautiful, and immersed in nature."

"Gran atención de parte del personal!! El lugar es increíble"