Find all hotels by Benchmark in Santa Rosa, CA

"Parking offsite"

"We were pleasantly surprised by the quality of this hotel, considering it is a budget establishment. Staff was very friendly and helpful, the room was recently remodeled, large in size, and very comfortable. Location was good. We would definitely stay there again."

"I booked the 2 room suite and it was fabulouse. We had a balcony woth sliding door that viewed the pool and had lots of flowers to view as well. Parking was right outside the door. The layout was easy to navigate. Ice machine was outside and easily accessible. Was a great stay!"

"Do not stay here. This place does not look like the pictures. We checked in and immediately checked out. They still charged us a full three nights stay. And said I had to take it up with Expedia. Expedia told me to contact management since they’re the ones who charged me. When I contacted management, they said it’s not their policy to refund, or cancel within 24 hours of check-in. I told him how am I supposed to know how bad the place is 24 hours before I check in if I’ve never been there. And if your pictures represent one thing in and in real life, they’re completely different. They reluctantly agreed to reimburse me two nights out of the three. But I have yet to see any credit on my credit card. So basically they just lied to me to get me off the phone. This hotel has terrible customer service. And I would not recommend that anyone stay here."

"The free coffee was amazing, especially after all that travelling."

"Parking feels safe, very big rooms and comfortable. "

"Perfect location will definitely revisit!"

"Great location with a short walk to the river trail, Luther Burbank home and garden, and restaurants. Quiet. All new retro furnishings, bathroom fixtures. Nice included breakfast with yoghurt, oatmeal, coffee, and the best granola I ever had."

"Truly horrible experience. My key cards failed 4 separate times. I was told to not put them near my phone or they demagnetize….HUH? I travel at least a dozen times a year for work and have NEVER ONCE had this issue. I also travel with a lot of camera gear, so lugging it up the elevator or stairs only to lug it back down to the office was exhausting. Room was clean enough. It’s a budget hotel. I get it. But it’s severely outdated, the fridge didn’t get very cold and the shower head had a leak that would spray water over the curtain and onto the floor. I ended up putting a towel over the leak to redirect the water into the tub. I think the key cards failing constantly really made me feel unsafe and very cautious. I wouldn’t let my own kids stay here. Staff was nice and helpful, but how much can you honestly do when you have a problematic key card system. Extended Stay should take a hard look at this property. I also put the chair by the door because I didn’t trust the lock."