Aparthotel

Altura Suites

Property class: 4

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Plaza de Armas is located near Altura Suites, which provides a grocery/convenience store, a garden, and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Laundry
  • Outdoor Space
  • Breakfast available

Room options

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Showing 2 of 2 rooms

View all photos for Apartment

A bedroom with a large bed, a balcony with a view of the city, and a chair.

Apartment

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Loft

A modern living room with a grey sofa, a glass coffee table, and a kitchen in the background.

Comfort Loft

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Located in Downtown Santiago, a neighborhood in Santiago, Altura Suites is near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travelers looking to shop may want to visit Costanera Center and Parque Arauco Mall. National History Museum and Gabriela Mistral Cultural Center are also worth visiting. Visit our Santiago travel guide
View more Aparthotels in Santiago
Map
Merced 562, departamento 1006A, Santiago, Region Metropolitana, 8320148

What's nearby

  • A historic brick building with ivy-covered walls and a wrought iron gate.
    Santa Lucia Hill
    2 min walk - 0.2 km
  • A nighttime street scene with a sign for 'Bocañariz Vinobar' and a map titled 'Mapa Viticola Bocañariz'.
    Lastarria District
    4 min walk - 0.4 km
  • A cityscape with historic buildings, a modern skyscraper, and a clear blue sky.
    Plaza de Armas
    8 min walk - 0.7 km
  • Pontifical Catholic University of Chile
    7 min walk - 0.7 km
  • Santiago Town Square
    9 min walk - 0.8 km

Getting around

  • Bellas Artes Station
    2 min walk
  • Santiago Central Station
    14 min drive
  • Santiago Intl. Airport (SCL)
    19 min drive

Restaurants

  • Sky Somelier
    1 min walk
  • Café Mosqueto
    1 min walk
  • Starbucks
    1 min walk
  • Monstrum
    1 min walk
  • Thai Express
    1 min walk

About this property

Altura Suites

  • Upscale aparthotel near Plaza de Armas
  • At Altura Suites, you can look forward to a grocery/convenience store, a garden, and laundry facilities. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Continental breakfast (surcharge), a 24-hour front desk, and smoke-free premises
    • An elevator and a front-desk safe
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as separate sitting areas, as well as thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch TVs with satellite channels
    • Separate sitting areas, kitchens, and full-sized refrigerators/freezers

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Frequently asked questions

Is Altura Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Altura Suites?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Altura Suites?

Check-out is at noon.

Where is Altura Suites located?

Located in Downtown Santiago, this aparthotel is within a 10-minute walk of Museo Arte de Luz and Plaza de Armas. Costanera Center is 2.9 mi (4.6 km) away. Bellas Artes Station is only a 2-minute walk and Santa Lucia Station is 7 minutes.

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Reviews

Altura Suites Reviews

8.2

Very Good

7.8

Cleanliness

9.0

Location

7.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 413 out of 1119 reviews
Rating 8 - Good. 455 out of 1119 reviews
Rating 6 - Okay. 152 out of 1119 reviews
Rating 4 - Poor. 54 out of 1119 reviews
Rating 2 - Terrible. 45 out of 1119 reviews

Reviews

Verified review

2/10 Terrible

Não
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Tv no funciona

En general buena normal pero la tv no funcionó y nadie fue capaz de dar una solución
Stayed 1 night in Apr 2020
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Milivoj

Práctico departamento muy buena ubicación solo es muy necesario disponer del equipo A/C operativo en el departamento no funcionó y no hubo respuesta al requirimiento
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

I can recommend in 100%

Great place near the city center, helpful English speaking staff, very clean and comfortable rooms
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Room comfort

Increible que no tengan Aire acondicionado!

El departamento en general es completo y a primera vista cómodo por su espacio, aunque su cama y futón están realmente viejos y son muy incómodos, y la suite no tenía TV en la habitación (estaban las perforaciones y el cable suelto) El edificio tiene mucha seguridad de acceso (condominios Infinito) y esta en una muy buena ubicación en el centro de la ciudad. Pero el gran problema de este hospedaje es que NO TIENE AIRE ACONDICIONADO (ni calefacción). El único aparato disponible para refrescar la suite era un pequeño ventilador de esritorio. La verdad que este faltante es inadmisible en un hospedaje catalogado como 3 estrellas!!! Sobre todo en una ciudad como Santiago en donde en verano las tempraturas superan cómodamente los 30 grados (33 el día de mi Check In). y el mismo día a la mañana 14, Cuando fui a reclamar, en recepción me dijeron que ninguna Suite poseía Aire acondicionado, por lo que les indiqué que cancelaría mi reserva para buscar otro hospedaje. Ellos lo aceptaron y me pidieron que me comunique con hotels.com/Expedia para el reembolso. Ahora desde hotels.com me indican que el establecimiento NO acept{o reembolsar nada y ellos tampoco se hacen responsables. Mala fe del establecimiento y mala fe de hotels.com que cataloga este departamento como 3 estrellas. En el mismo edificio hay muchos establecimientos que alquilan suites similares, pero con aire acondicionado Frio/calor.
Cocina completa; mesa alta con bancos
Habitación, cama King MUY incomoda, resortes vencidos
Living con futón inutilizable, se sienten las maderas al sentarte
NO habia TV en habitación, en fotos de su web las habitacipones tienen TV, no solo el Living.
Stayed 7 nights in Mar 2020
Verified review

8/10 Good

Liked: Amenities
Lo bien situado que esta y la distribución del mismo. A tener en cuenta que fallan las tarjetas que hacen de llave para las puertas de acceso al edificio.
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and standard, however, no ac in my room, good to know.
Stayed 7 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sijainti on hyvä, paljon nähtävää kävelymatkan päässä. Lähialue tuntuu turvalliselta. Kauppapalvelut ja ruokaravintolat kävelymatkan päässä.
Stayed 6 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Amenities
Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Disliked: Cleanliness
Great location but not very clean. Only one towel per person and if you want more you have to go to the office to get it. No air conditioning and only one fan.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Staff goes all out to help. They have treated us very kindly during corona virus stresses.
Stayed 4 nights in Mar 2020
Verified review

6/10 Okay

Liked: Room comfort

Appartement bien situé

Problème pour entrer dans l'appartement car soucis avec les clefs donc on a atendu 45 minutes. Lit très confortable mais peu de pression dans la douche, petit salon ouvert sur la cuisine. Hôtel bien situė.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Had full size fridge, electric tea pot and a nice view of the castle.
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Não é um hotel, mas um flat. Não tem arrumação frequente, e o café da manhã é dispensável, melhor ir ao mercado ao lado e preparar no apartamento. Mas é moderno, o espaço é bom, e a manutenção adequada. A localização é excelente, no centro, perto de tudo mas razoavelmente quieto. O custo benefício é ótimo, especialmente viajando com família.
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay while visiting Santiago for a few days. It is in the heart of the historic part of the city. In walking distance to many landmarks. I stayed on the 22nd floor and the view from my balcony was amazing ! The unit didnot have an AC but didnot need it even during the summer months because of the breeze coming thru the windows. The hallways had food smell but didnot have any smell in my unit. The breakfast served in the mornings was excellent ! I recommend staying here.
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Third time stay at Altura the staff is awesome
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recepção do local assusta ! Contudo, a acomodação é confortável. No meu quarto não tinha ar condicionado. Valeu
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Gostei da localização, próximo de vários pontos turístico e restaurantes. O quarto é agradável mas a limpeza é por nossa conta, então a dica é deixarmos sempre organizado. E problemas eventuais a recepção nos ajudou sempre que nescessário.
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 숙소

4박 시 1박 무료에다가 기본 가격도 저렴한데 안전하고 깨끗하고 너무 좋았어요 같은 가격에 다른 곳에서는 원룸에서 자야하는데 투룸인 것부터 너무 좋았고 샤워기나 부엌 사용도 가능해서 좋았습니다 산티아고 가시는 분들 꼭 여기서 묵어주세요 ㅠㅠㅠ 너무 좋아요
Stayed 5 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, amenities
We added a night to our stay at the beginning of our stay due to a change in our itinerary. We checked In and clearly explained that we had two separate reservations but due to the large amount of luggage we had we didn’t want to change rooms. The second day we found a note in the room leaving the impression that we forgot to leave. We went to the desk and spoke with the manager “William” who told us we had made an error and either needed to change rooms (after 8 pm) or pay more. He was abrupt, condescending and rude stressing the message that we had made the error. He only listened when he was called out for his consistent interruptions. It still didn’t make a difference and cost difference was minimal and not worth repacking and changing rooms. William made what was a great impression poor.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Bra läge lungt och tyst närhet till restauranger välplanerad lägenhet
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Apartamento pequeno mas bem inteligente, tem espaço para tudo. Muito bonito e ótima localização.
Stayed 4 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Mala experiencia! Era bueno, ahora es pésimo pero

No hay aire acondicionado, cuidado! Hay que dejar un depósito de u$s 100. Las habitaciones no están bien, están descuidadas, la limpieza no es buena. La condición general es mala. El personal es atento, pero todo esto escapa a ellos. Malo malísimo pésimo. Buena ubicación Worst apart hotel ever! No air conditioning! They request a u$s 100 deposit, the cleanliness was terrible, the overall condition was poor, well located.
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vriendelijk en behulpzaam personeel. Goed bed. Veilige omgeving.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia...!

Muy buena experiencia, 100% recomendable
Stayed 28 nights in Dec 2019