2/10
Misleading listing. Not what’s advertised. The room did not match the pictures. These are not true suites but rather small apartments. The reception area is different from what’s shown online, and there is only one restaurant (no bar or coffee bar as advertised).
The hotel is NOT directly connected to the pool area. It appears that a common access area that connected the reception to the beach/pool was removed to make more rooms. To reach the beach or pool, you have to exit the building and go around the hotel.
There was construction all throughout the hotel. The elevator was squeaking a lot and it marked the wrong floors. Pool was murky. The towels are literally counted, we asked for more and they said we had to switch the dirty one for a clean one.
On weekends the place is packed of people who are not staying at the hotel. We got a “deluxe suite” but the only thing they took into account was the sea view. The kitchen was actually just a 2-stove burner that you use for camping and a microwave. No pans or pots.
The checkout time said 12:00pm in Expedia and they knocked our door at 11:20am to kick us out. I showed them the check-out time on Expedia and the lady on reception said “Oh, we need to change that.” There are many vendors trying to sell you things at the beach. If you are a woman, you will get catcalled a lot.
The only positive note is that staff was always nice and the food was good, as usual with dominican food.
Cyndia
أقام ليلتين (2) في شهر يونيو عام 2025