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Top Santo Domingo Hotel Reviews
Hotel Riazor
10/10 Excellent
"I like the cleanliness, quietness, and accessibility to different locations. The staff is helpful and cordial. I would highly recommend Hotel Riazor—one of my favorite places to stay."
Gran Hotel Europa Santo Domingo, Trademark by Wyndham
8/10 Good
"Great hotel, but a very disappointing first night This hotel could have easily been one of the best hotels we stayed at, but our first night was extremely disappointing. At check-in, we were initially given the room we had booked, but the reception staff changed our room while the bellman was taking us there. When we arrived at the new room, I was shocked. It was dirty, smelled terrible, the shower had mold, the toilet was filthy, and one of the two beds was broken. When I called reception, I was told that this was the room we had booked, which made the situation even more frustrating. We contacted Expedia immediately. We were exhausted after traveling all day and dealing with a delayed flight, so we stayed that night with the intention of leaving the next morning and requesting a refund. Thankfully, the next morning the hotel contacted us, apologized, and immediately offered us a room change, a restaurant discount, and even a written apology. We were given the room we had originally booked, and it was completely different, clean, comfortable, and exactly what we expected. I’m not sure if Expedia contacted the hotel or if management realized what happened, but I appreciate that the hotel took responsibility and made up for the mistake. Most of the staff were very friendly and helpful. Unfortunately, the experience with the first night receptionist left a very negative impression. Without that first night mistake, I would have highly recommended this hotel."
El Embajador, a Royal Hideaway Hotel
10/10 Excellent
"Hotel Embajador nunca decepciona habitación"
Hodelpa Nicolas de Ovando
10/10 Excellent
"Clean Nice staff"
Catalonia Santo Domingo
10/10 Excellent
"I have staying there for several years never disappoints"
Santo Domingo Bay Convention Resort & Casino
8/10 Good
"Joel at reception was the best. Stay away from Rosa at reception; everyone has negative interactions with her. Otherwise, the staff is kind, helpful, and professional. Their app was great. Menu variety was good. Night life was not too loud. Love the renovation. Rooms are great and spacious. Bed/bedding a plus. No privacy in the shower. Glass door is at the front of the room facing the room door."
InterContinental Real Santo Domingo by IHG
10/10 Excellent
"Buen trato de sus empleados y muy limpio todo excelente"
Hyatt Centric Santo Domingo
10/10 Excellent
"Excellent hotel - clean, friendly staff and comfortable rooms. The location was wonderful. Many restaurants, nightlife at door step. This is where I’ll be staying when I go to Santo Domingo. Reception staff Raymer was so professional and friendly."
Hotel Aladino
10/10 Excellent
"Beautiful"
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