"They, the staff, exceeded my expectations . Courteous, helpful, kind and pleasant are words that I would use to describe them. Everyone greets you with a bow and civility, right down to the hardest workers in the hotel. For that, i will surely come back. My stay at the Prince Hotel East was worth every yen and then some. I originally was suppose to stay at the Sunvalley Hotel, in Shiga Kogen. I lost my reservation there due to payment issues. I was hesitant about coming to the Prince...

"冬に行ったが内湯から露天に行く扉が凍りかかっており力強く開けないと開かず扉が外れそうになった。 当日は雪が降ってなかったので駐車場の雪かきをしっかりとしてほしかった　"

"客室でタバコが吸える部屋がある"