"The Shinagawa Prince Hotel is a family hotel with something for every age group. We have been coming for more than20 years and we discover new aspects of the quality of the service at the Prince. Mahalo nui loa,"

"We like the rooms, breakfast, easy to commute…."

"There are stupendous views of Tokyo Tower, and the rooms are very spacious; it’s also very close to two subway stations. The Sky Bar is gorgeous. But, the hotel itself is very stuck in the sixties; old furniture, stuffy design, and a clunky check in process, as well as net curtains make it feel a little bit like staying in a very nice care home."

"Clean room. A block away from the tower. Nice restaurants in the hotel. Not far from subway stations."

"This hotel does not feel like a 4 star hotel as advertised, we got the feeling it was a cruise ship room from a dated ship well past its prime. Go for a newer APA hotel for an equal room and bathroom size but for half the price."

"Large complex with a beautiful Japanese garden in the middle, beautifully lit at night. Quieter residential area 10 mins away from Shinagawa station."

"Room was so small and restaurant staff was unfriendly. I cannot recommend stay at N tower. Suddenly I am not."