Property is nice and well kept and has great views of the bay.
Note that there is limited dining on site; guests can get a free shuttle to the sister hotel which has a full restaurant and bar, which is unfortunately extremely expensive. We were not told that the shuttle service ends at 10PM, and received a call to the restaurant at ~9:45PM from Torvaig to ask when we would be returning. When we returned to Torvaig at ~10:15PM, the door was locked immediately behind us and we heard the staff member drive off the grounds as we stepped into our room without any word to us. It is not egregious that staff wanted to go home early on a slow night, but the service at this price point should be better - the staff should've asked how dinner was and asked if there was anything we needed before they left. Indeed, I'd returned downstairs 5 minutes later for an extra bottle of water to find it empty and locked up.
Another woman (hotel manager I think?) was pleasant, professional and polite the next morning on check out when we briefly explained some of the above.
One or two more front of house staff members would help offset the amenities weaknesses that the hotel has given that it has no on site dining and no bar. The few offers they do have should be executed flawlessly.
The stay was overall enjoyable, but at this price the level of service should be stronger. I'd recommend guests find arrangements for dinner/drinks that aren't Torvaig or its sister hotel.
