"The hotel claims they are pet friendly however the cleanliness proves otherwise. We asked for a microwave which was filthy inside. Tylenol pills from a previous guest were left strewn about our room and before we could clean them ourselves our dog ate one. We immediately ran to the front desk to ask what could be done and for help and only received 50% off??? We left immediately and drove 3.5 hours home to the emergency vet where our dog was started on life saving measures. We still don't know if she'll be okay."
"The property is beautiful but the stay was disappointing. Major renovations were underway yet this was not clearly reflected in the price or booking information. The main lodge was closed and several spa areas were unavailable, which removed much of the on‑site value we paid premium for. Spring conditions left paths muddy and often unusable, so outdoor access felt more like a construction site than a resort. I understand maintenance is necessary, but rates should have been reduced or guests warned up front. Because of closures and mud, I spent far more time off the property than I expected. Not worth full price under these conditions."
"We have stayed at this location twice now and the staff are always wonderful. Our room was clean but we didn't get to use the amenities this time around.
Our two notes: Beds are soft so if you like a firm bed be warned your back may hurt in the AM and recommend earplugs due to the loud vehicles outside the room if your not an early riser."
"Stayed here with my kids over spring break for 4 nights. The hotel is about a 10 minute walk from the main drag. It also has a restaurant. We got a studio room with 2 queens. The pool and hot tub are nice. The parking is limited, it's full after 4, then gotta park on the street. Which is paid parking May to October. were two big issues. On the morning of the second day the smoke detector starting beeping. So I mentioned it to the front desk and they said they'd take care of it. Evening comes around, it beeps again. So I figured out how to stop it. Beeps again at 230 in the morning so I stopped it again. Talked to front desk in the morning again and they said they would fix it. Midnight comes, it beeps. At this point I'm very annoyed. I call the front desk, they tell me to disconnect it. I said huh? The guy was like can you disconnect it. So, half asleep, i climb up onto a chair and figure out how to unscrew it then unplug it. I just couldn't belive they expected a guest to be hotel maintenance. Afterwards I thought what if I fell. What if i was electrocuted or injured in some other way. Yeah the risk was low but it was surprising they took that chance. And if that wasn't enough the mini-fridge turned into a freezer halfway through the stay. The milk froze, the juice froze, even my beer froze. I didn’t bother to say anything, i just put ice in my cooler and used that. For the price($200 a night) and location, its decent. Just the issues I had really stood out as a big negative"
Spirit Island is located in an area that travelers like for its waterfalls. If you're looking for a convenient place to stay, you might search for properties close to public transportation so it's easy to get around.
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If I need to cancel the hotel reservation for my stay near Spirit Island, will I receive a refund?
Yes! The majority of hotel reservations are fully refundable provided that you cancel prior to the accommodation's cancellation deadline, which is often 24 or 48 hours before your check-in date. If you have a non-refundable reservation, you may still be able to cancel and be given a refund within 24 hours of your booking. Put your dates in and click on "Search", then use the filter option "fully refundable" to review the best deals near Spirit Island.
Where can I learn more about changing or cancelling my trip in the area near Spirit Island?
To access more information about changing or cancelling your stay near Spirit Island, head over to our customer service page.