"Clean, comfortable and quiet stay. Help staff. "

"I was given a room on the ground floor which was set out for a disabled person as were most of the other GF rooms. I’m sorry but this was not suitable it felt like staying in an old folks home and I had booked 3 nights. When I asked for a room change I was told the hotel was fully booked, I was not happy with this as I had paid approximately £90.00 a night to stay in a hospital room. I’m not very happy and won’t return to this hotel "

"The Food was great. The bed was comfortable and the room was clean It would have been nice to have a fridge and a safe in the room to store my passport and valuables It would have been nice to have an iron and drawers to put things into. I stayed for 5 nights so all the above would have made the stay a better experience"

"Friendly staff, easy check in. Paper thin walls, we could have easily have had an intimate conversation with the rooms next to ours, who, obviously, woke up at 4 (airport), and jumped into action. Convenient, but not convenient enough for the airport. "

"Sentralt beliggende hotell i Hitchin. God seng. Ok frokost. Skittent gulv på badet. "

"Very comfortable bed. Staff was friendly and helpful. Get the breakfast included option. It’s a classic English breakfast buffet with the chef right there to make your eggs just as you like. Room was big (triple). Short walk to the train station."

"Really bad service. We had paid for a room and they didn’t give it to us"

"I came in June 2025 and came back in August 2025 and was just as pleased as the first stay. Perfect location, very clean rooms,,the staff is perfect informative and always helpful. My room was perfect with a perfect view. My first stay in June was for 6 nights and this stay in August was for 6 nights. You step out of the hotel directly to your safe boardwalk and it is located next to the town for all you needs and comfort "