Find hotels near The Custard Factory, Birmingham from AED 246

"The staff were very friendly and helpful. I got some good tips and when an issue arose, they were prompt to address it. At first I "

"Yes"

"Very friendly staff, and good atmosphere "

"Couldn’t find my booking on the system and had to get someone else to handle it, was waiting ages had to come back later "

"Beautiful hotel . Madeleines bar and Issac’s were well managed with excellent customer service and food . The front desk experience was not what we expect from an hotel of this quality and the manager was not experienced in resolving issues. ( hence the lower ratings) Such a shame as the hotel is amazing. Rooms and building just stunning. "

"Hotel is fine, but does not clearly advertise in advance that the bar etc. is card only. I would prefer not to support organisations that do not give the customer that choice, and would not have booked had I known."

"Nice spacious room and a comfy bed and pillows. "

"The phone number for the hostel on Google didn't pick up. The phone number on the email confirmation was wrong. I told the reception when I arrived and she seemed so disinterested is was almost funny. The google maps entry for this hostel notes there is parking, but there isn't. The receptionist recommended parking nearby which had a 4 hour limit, I'm not sure if she's aware people stay overnight in hotels. The communal bathrooms were dirty with loo roll everywhere. The rail on the bunk bed was snapped off and had been re secured with cable ties, so it's a matter of time before someone falls off the top bunk. A piece of glass was missing from the window. "

"Very nice suite, friendly staff. Noisy outside from 2am"