"I am disputing the charges for my recent stay because the services and accommodations provided were materially different from what was advertised and represented prior to my arrival. I specifically chose this resort over several comparable luxury hotels because of its reputation for exceptional service and the amenities that were advertised. Unfortunately, my experience did not reflect the level of service I paid for. Throughout my stay, housekeeping did not service my room twice daily as...

"Great 5 day stay for a 50th birthday celebration in a great city. The hotel is beautiful, comfortable, clean, etc. No complaints. We loved the Chandelier bar and all of the restaurants and room service were excellent. The location is great, close to everything. The staff was friendly and professional, always going the extra mile. We look forward to returning to this property."

"Very clean , comfortable bed, very friendly staff"