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Top Tolox Hotel Reviews

Hotel IPV Palace & Spa

10/10 Excellent

"It was a nice hotel, amazing views, go for a see view on the 5th floor of Ronda building. You won't be disappointed, and the sunrise is stunning. I would like to mention Simone the Manager, whose attention to ensuring my stay was satisfactory, was great customer service, which was consistent among the staff I spoke to. I have to admit the spa was disappointing, parts of the spa was locked, or out of order. Plus to use the spa is extra for customers. I think it would be nice if customers staying at the hotel were offered a complimentary first session in the spa. Then pay for any additional sessions while staying at the hotel. But overall I had a good time, and was well looked after. The hotel is also perfectly located, a scenic 15 minute walk to all the bars, restaurants, and clubs. Or a 20 minute taxi ride to Marbella, public transport is good too, and will take about 45 minutes to get there. Puerto Banus is a 15 minute bus ride from the Marbella bus station. I would highly recommend this hotel, and I intend to stay there on my next visit to the Costa de sol. I hope the hotel takes on my comments and suggestions related to the spa, which would be nice to see on my next stay. I would rate my stay overall 7.5 out of 10."

Benalma Hotel Costa del Sol

2/10 Terrible

"Oh boy, where do I start? 1. Check in was a fiasco. We specified non-handicap room when we booked. The first room that Fernando, the staff who checked us in, gave us, was of course, handicap. When we complained, he gave us another room, which is again, handicap. We complained again and he offered us a non-handicap room but it would be bigger, according to him so there will be an upgrade charge of 15 euros per night. We said yes but the room was next to a door being constructed and dust was all over, from the door handle to the floors. Worse, the room was not made. We have photos to prove. Rosa of housekeeping told us another room, same size that we booked, is available. We finally got the room that we paid for. Since the suggested upgrade did not happen, I specifically told Fernando that we should not incur added charge and he said he will make sure. When we checked out, guess what, the hotel was charging us for the upgrade. What??? When we told them what happened, they relented. 2. Staff was incompetent, specifically Fernando. Because of the check-in fiasco, he promised to send us a bottle of wine. We stayed 3 nights, but did we get the wine? NO! 3. Property was not clean. On day 2, ants started coming out of our sink. We have photos to prove. 4. Amenities were useless. Everything--- pool, sauna, spa, closes at 6 PM. There's a tub but no stopper so it's useless. Don't get fooled by this hotel's glitzy photos and ads. This hotel overpromises but severely underdelivers."

Hard Rock Hotel Marbella – Puerto Banús

10/10 Excellent

"Exceptional Service at the Hard Rock Hotel! ⭐⭐⭐⭐⭐ I recently stayed at the Hard Rock Hotel Marbella and I just had to leave a review to recognize two absolute standouts on the staff: Baya and Tyler. They truly made my stay unforgettable with their incredible customer service and patience. Baya was an absolute delight at the breakfast desk every single morning. No matter how busy it got, she greeted everyone with the most radiant, genuine smile. Starting the day with her warm energy set the perfect tone for my mornings. Tyler was equally amazing, constantly looking for ways to go above and beyond. His attentiveness and proactive attitude did not go unnoticed—he genuinely cares about the guest experience and it shows. Both of them demonstrated so much patience and a true passion for hospitality. It’s rare to find staff members this dedicated, and they are a massive asset to the Hard Rock team. Thank you, Baya and Tyler, for taking such great care of me! I can't wait to return."

Gran Marbella Resort & Beach Club

10/10 Excellent

"We had an amazing stay at this hotel. The service was excellent, the rooms were clean and comfortable, and the atmosphere was wonderful. Osama was especially helpful and made sure we had everything we needed. The entire staff was very friendly, welcoming, and professional. Highly recommended!"

Ona Las Rampas

8/10 Good

"Great location near beach / shops / restaurants/ marina/ train station. Lovely traditional feel to the place. Friendly helpful staff. Third time visiting this hotel. Point to note breakfast is not too good but the coffees and pastries were a hit. Also, on check out luggage room avail but no shower facilities other than the one at the pool."

Ramada Hotel & Suites by Wyndham Costa del Sol

6/10 Okay

"We got the remodeled unit and it was a nice unit. The only issue we had was the morning visitors, cockroaches.Each morning there are one or two. - We arrived after midnight. Front desk was excellent - Buy grocery as food is pricey inside the resort. - Court rental can get expensive. We weren't exactly there.for vacation. It was relaxing while we were there."

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Top Tolox Hotel Reviews

Hotel IPV Palace & Spa

Occidental Puerto Banus

Benalma Hotel Costa del Sol

Wyndham Grand Costa del Sol

Hard Rock Hotel Marbella – Puerto Banús

Gran Marbella Resort & Beach Club

Ona Las Rampas

Costa del Sol Glamping Village Fuengirola

Ramada Hotel & Suites by Wyndham Costa del Sol

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Top Tolox Hotel Reviews

Hotel IPV Palace & Spa

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