Find hotels near Touchwood Shopping Center, Birmingham from AED 221

"It's obvious the Hotel was undergoing renovations. When we arrived, it wasn't too obvious where the reception was, which was just a desk in the bar area. Our room was on the 1st floor, when coming out of the lift on that floor a room map would have been really useful. We (and another couple who arrived around the same time) were wondering around like lost souls trying to find our allotted room. The room itself was clean, comfortable and well equipped. Though there was no evacuation map on the back of the door (though when one stepped into the corridor, the route to safety was obvious). Our sleep was good. One last observation, when we left our room in the morning. We were loaded with a suitcase and several pieces of luggage. When going through a fire door on the way back to reception. My wife opened the door and held it open for me to follow, only to trip up on a single step down of about 10 cm height. My wife stumbled but didn't fall. A notice on the proceeding fire door would have alerted her to the step. Better signage would have helped. Having said that, we enjoyed our stay."

"Broken shower"

"Really good stay. Would go back. Leisure Centre was good although a little tired"

"Clean and lovely! Kind staff Lovely breakfast! Lots to do! Amazing"

"Didn’t have breakfast "

"The leisure was disappointing, very awkward pool to swim in. Old fashioned "

"Hotel a bit tired. But staff were excellent and the restaurant food remarkably good. "

"Quick easy check in. Friendly staff. Plenty of room in the car park when we arrived mid afternoon on a Saturday. Nice room. Quite small bathroom but adequate. Good location for resort world, NEC and train station. "

"Everything was great EXCEPT no one was at the desk for check in. Waited 15 minutes then went to bar to be told sorry we are really busy with a booking will get to you when we can. Felt totally unvalued as a customer. Waited 25 minutes in the end. Not happy "