KAN Tulum Hotel

3.5 star property
Relax under the warm Mexican sun with every comfort within reach - from rejuvenating spa treatments to productive coworking spaces.

Choose dates to view prices

Perched near Tulum Beach, Kan Hotel Tulum & Beach Clubs offers a haven of relaxation. Unwind by the outdoor pool with sun loungers or treat yourself to a rejuvenating massage at Kan Spa, then browse through the art gallery and designer stores on site. With free in-room WiFi, an outdoor ballroom for events and coworking spaces for productivity – you'll feel right at home.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 317
AED 396 total
includes taxes & fees
26 Apr - 27 Apr

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe King Studio

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Studio Infinity Pool 2

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Panoramic Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Panoramic Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Deluxe King Studio

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in La Veleta, a neighborhood in Tulum, KAN Tulum Hotel is in the entertainment district and near a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
calle 17 poniente La Veleta, Tulum, QROO, 77760

What's nearby

  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    3 min drive - 2.1 km
  • Hunab Lifestyle Center
    4 min drive - 2.5 km
  • Holistika Art Walk
    4 min drive - 2.1 km
  • Dos Aguas Park
    5 min drive - 2.2 km
  • Hospital de Tulum
    6 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    48 min drive

Restaurants

  • Coco Cafe
    4 min drive
  • Cántaro Y Comal
    3 min drive
  • Delicia
    16 min walk
  • Olio
    5 min drive
  • Nimeño Bakery
    18 min walk

About this property

KAN Tulum Hotel

Hotel near Tulum Beach
At KAN Tulum Hotel, you can look forward to a beach bar, a poolside bar, and a terrace. Indulge in aromatherapy, a hot stone massage, and a body scrub at Kan Spa, the onsite spa. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an art gallery on site and designer stores on site.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a water dispenser
  • Outdoor furniture, a gift shop, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at KAN Tulum Hotel feature comforts such as wet bars and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Rainfall showers, deep soaking tubs, and hair dryers
  • Private yards, wardrobes/closets, and eco-friendly cleaning products

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 350 to 1,500 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Scooter/moped rentals

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Direct access to a private beach
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Lever door handles
  • No elevator
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 7 buildings
  • Art Deco architecture
  • Ballroom
  • Built in 2020
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchenette
  • Mini-fridge
  • Minibar
  • Stovetop
  • Wet bar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Kan Tulum
KAN Tulum Hotel Hotel
KAN Tulum Hotel Tulum
Kan Tulum Adults Only
KAN Tulum Hotel Hotel Tulum
Kan Hotel Tulum Beach Clubs

Frequently asked questions

Does KAN Tulum Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

How much does it cost to stay at KAN Tulum Hotel?

As of 26 March 2026, prices found for a 1-night stay for 2 adults at KAN Tulum Hotel on 26 April 2026 start from AED 317, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is KAN Tulum Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at KAN Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at KAN Tulum Hotel?

Check-out is at noon.

Where is KAN Tulum Hotel located?

Located in La Veleta, this spa hotel is 1.4 mi (2.3 km) from Dos Aguas Park and 2.3 mi (3.7 km) from Tulum Beach. Hospital de Tulum and Holistika Art Walk are also within 2 mi (3 km).

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Reviews

KAN Tulum Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 68 out of 96 reviews
Rating 8 - Good. 12 out of 96 reviews
Rating 6 - Okay. 8 out of 96 reviews
Rating 4 - Poor. 5 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

Reviews

Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

MARISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so unique hotel, i highly recommend it to connect with nature and enjoy its own cenote on the property !! It wwas the best!! thank you so much
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Positives with this stay! Zen, Beauty & Amazing comfy bedrooms. Would stay here again!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eleanor

Excellent
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Patoya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, use WhatsApp to organize anything that you need from fresh towels, to taxi rides anywhere! Notable mention, the breakfast was top tier!!! Mimosas weren’t on the menu so you’ll have to ask but they are delicious!!!!!!
Stayed 5 nights in Jan 2026
Verified

4/10 Poor

Maria Zineb

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing stay. KAN TULUM did not live up to its luxury image at all. The room was uncomfortable . For the price, the experience was not worth it. I would not return or recommend this property.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Yuly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the year we had quick access to a lot of places. Super recommended.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

nanu

Liked: Cleanliness, amenities, property conditions & facilities
So if the property had added on their site that there is a possibility that there won't be any light for a few hrs that would be okay . This is not for everyone when i got there this was the case in august for my anniversary. Keep in mind the room is great and clean got charged for decoration and the lady came and started doing mediocre set up which i could have done myself and told her they haven't cleaned the room she said since she has started dropping the roses she can't wait for them to clean. Keep in mind there was no light for 5hrs they turned on generator and i had to walk all the way to the front since there was no phone to ask why the light was not upstairs on the 5th floor the guy said it only works for the 1st floor rooms.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was great!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing staff. Overall amazing experience!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place, a lot. It’s private, and the staff are phenomenal. I went to them with several questions, and always got good answers. I talked to one of the owners, and complimented him on the staff. I recommend staying there. There is a cenote on the property, that has been incorporated into the hotel grounds.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Sophie

Liked: Cleanliness, staff & service
The hotel design is excellent and very aesthetic but it is not the “luxury” experience that is advertised. The rooms are a little basic and are tired in some places (wonky cabinet doors, cracks in flooring, cheap broken roller blinds on the windows). We booked this hotel for a reduced price and think the reduced price was fair given how expensive Tulum is but would not recommend booking without a discount
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms. Beautiful location.. quiet and relaxing.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful property.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Cassondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kan Tulum is an absolutely beautiful property. It felt like an oasis every time we arrived back at the property. The staff were all very kind and helpful with anything that we needed. I would highly suggest staying here if you are looking for relaxation and escape. My only suggestions would be to add a kettle with some coffee in the rooms as the coffee bar is quite expensive. And maybe a few snack options to the menu for those that just want a little something by the pool.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Gülseli

Liked: Cleanliness, amenities
Disliked: Staff & service
We really liked the environment of the hotel. It was like a secret place. We love the big windows and decoration. They tidied up our room everyday. But we could not use the kitchen because there was no kitchenware. We asked for a hot water one night, thy told us we have a stove in our room. But we did not have any pots etc to heat the water. When we told that to receptionist she said that we need to get hot water from the restaurant. Also my husband wanted to make a surprise and buy flower from the hotel. And buy a packet. When we enter the room, on the table there were flowers and nuts and little chocolates on the table. They did not tell anything about the pricing so we think that we already paid for the nuts too. But when we check out they wanted us to pay for that too. And receptionist said she should have told us about the pricing but she did not. So everything was fine except for these things.
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Ibrahin

Disliked: Cleanliness, amenities, property conditions & facilities
Nos robaron nuestras pertenencias y luego el jefe de seguridad insunuo que mi esposa las había perdido y estaba echando mentiras
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super chill. Friendly very helpful front desk host. Great breakfast bar. Private cenote is nice. Just love the vibes.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a one of a kind Gem. Secluded and Private. Nestled in the Jungle of Tulum yet close to everything your heart desires.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the jungle. Plunge pool and cenote are amazing. Lovely staff, great restaurant
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Brittany

Liked: Staff & service, amenities, property conditions & facilities
The property is very relaxing and therapeutic.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space, very serene. We stayed in the deluxe rooftop suite & there were not enough loungers to accomodate, also no coffee maker or plates etc. Staff was great & we finally recieved a 3rd lounge chair. All was lovely overall.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Lateefat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Kan Tulum. The breakfast options were pricey but delicious, housekeeping was always prompt and staff was generally responsive via WhatsApp. The staff was kind enough to book beach club access through our stay and all the recommended spots were great. Cons: Installing some sort of mosquito netting screen door would be an awesome option to enjoy nature without worrying about mosquitoes or bugs. The air conditioning was not great and we were often sweating through the night.
Stayed 5 nights in Dec 2024
Verified

8/10 Good

ERIC

Liked: Cleanliness, property conditions & facilities, room comfort

Boa estadia em Tulum

Boa estadia. O hotel é instagramável, mas não tem serviço de quarto e o restaurante interno não funciona o tempo todo. Acomodações novas e funcionais, mas espartanas. O empreendimento fica numa área de expansão de Tulum e há muitas construções por perto. A praia de Tulum está a 20 minutos de carro. Funcionários cordiais. Recomendo.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Irena

Liked: Cleanliness, staff & service, room comfort

Great hotel dispite some issues

We recently stayed at this hotel for five nights and had a mixed experience. On the positive side, the hotel itself is beautiful, and the staff were incredibly friendly and welcoming throughout our stay. The room was clean and comfortable, which we appreciated. However, we encountered a significant issue with the water pressure in the shower. It was so low that it was very difficult to use, making showering a frustrating experience. We reported this to the staff on the first day, but unfortunately, no one came to address the issue during our entire stay. While we enjoyed other aspects of the hotel, this lack of follow-through on a basic amenity left us disappointed. It's a shame because the hotel has a lot of potential to provide a great experience, but this oversight affected our overall satisfaction.
Stayed 5 nights in Dec 2024