The Secret Garden lives up to its name with a private garden setting and outdoor entertainment space just minutes from Tulum National Park. Visitors can book spa services for some self-care or end their day around the firepit on the terrace, away from the crowds.
Reviews
8.28.2 out of 10
Very good
Apart-hotel
1 bathroomSleeps 6
Popular amenities
Pool
Parking included
Free WiFi
Air conditioning
Laundry
Spa
Add dates for prices
About this property
The Secret Garden
This aparthotel features an outdoor pool, spa services, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, express check-in, and express check-out are onsite. Each apartment provides a dining area and a sitting area, plus free WiFi and a fenced private yard. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
The Secret Garden offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include dining tables. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and computer monitors. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Property amenities
Pool/Spa
24-hour pool access
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor pool
Pool loungers
Pool toys
Prenatal massages
Reflexology
Sports massages
Swedish massages
Thai massages
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Family friendly
Art supplies
Babysitting (surcharge)
Beach toys
Children's books
Children's games
Children's toys
High chair
Pool toys
Food and drink
Coffee/tea maker
Electric kettle
Dining
Champagne service
Chef service
Couples/private dining
Dining table
Private picnics
Wet bar
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Free toiletries
Hair dryer (on request)
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Living spaces
Dining table
Separate dining area
Separate sitting area
Window screens
Outdoor areas
Barbecue grill
Fenced yard
Firepit
Fully-fenced
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Terrace
Laundry
Dry cleaning/laundry service
Laundromat nearby
Work spaces
Computer monitor
Desk chair
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
No elevator
Smooth flooring in room
Wheelchair accessible (may have limitations)
Designated smoking areas
Services and conveniences
Blackout drapes
Concierge services
Electrical adapters
Free bottled water
Guidebooks
Housekeeping (on request) (for a fee)
Iron/ironing board on request
Local maps
Luggage storage
Meal delivery service
Mobile key entry
Multilingual staff
Proposal/romance packages
Restaurant dining guides
Tour and ticket assistance
Virtual front desk
Location highlights
In an entertainment district
Near a health/beauty spa
Near a hospital
Near a train station
Near the airport
Near the bay
Near the ocean
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
The property charges 5 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Smoking
Smoking allowed: in designated areas
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Housekeeping fee: USD 15 per day
Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
The Secret Garden Tulum
The Secret Garden Aparthotel
The Secret Garden Aparthotel Tulum
About the neighborhood
Located in La Veleta, a neighborhood in Tulum, The Secret Garden is in the entertainment district and by the ocean. Tulum Mayan Ruins and Muyil Ruins are notable landmarks, and the area's natural beauty can be seen at Cenote Cristal and Cenote Escondido. Playa Ruinas and Tulum National Park are two other places to visit that come recommended. Visit our Tulum travel guide
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is The Secret Garden pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Secret Garden?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at The Secret Garden?
Check-out is at 10:00 AM.
Where is The Secret Garden located?
Located in La Veleta, this luxury aparthotel is 2.4 mi (3.8 km) from Cenote Cristal and 2.9 mi (4.6 km) from Cenote Escondido. Tulum Mayan Ruins and Playa Ruinas are also within 6 mi (10 km).
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