UMi Tulum

Luxury hotel on the beach, with outdoor pool

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Dates

June 2025

July 2025

Private Garden Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, towels

Master Suite Rooftop Pool | Terrace/patio

Master Suite Rooftop Pool | 1 bedroom, premium bedding, minibar, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet friendly
Bar
Pool
Room service

Room options

Garden View Suite

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Ceiling fan

Premium bedding

Blackout drapes/curtains

Separate bedroom

66 sq m
Sleeps 2
1 King Bed

Master Suite Rooftop Pool

Highlights

Furnished patio

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

Blackout drapes/curtains

Sleeps 2
1 King Bed

Oceanfront Master Suite Ground Pool

Highlights

Furnished patio

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

Ceiling fan

Sea view
Sleeps 2
1 King Bed

Oceanfront Master Suite Rooftop Pool

Highlights

Deck/patio

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

Ceiling fan

Sea view
Sleeps 2
1 King Bed

Private Garden Suite

Highlights

Deck/patio

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Blackout drapes/curtains

Separate bedroom

Premium bedding

Sleeps 2
1 King Bed

About the neighborhood

Carretera Tulum-Boca Paila KM 8.5, Zona Totelera Tulum, Tulum, QROO, 77780

What's nearby

Tulum Beach - 2 min walk - 0.2 km
Ven a la Luz Sculpture - 19 min walk - 1.7 km
Las Palmas Public Beach - 10 min drive - 8.5 km
Playa Paraiso - 11 min drive - 9.2 km
Tulum Mayan Ruins - 17 min drive - 13.8 km

Getting around

Tulum Intl. Airport (TQO) - 66 min drive

Restaurants

‪Rosa Negra Tulum - ‬12 min walk
‪Hartwood - ‬12 min walk
‪La Taqueria - ‬4 min walk
‪Arca - ‬11 min walk
‪Wild - ‬9 min walk

About this property

UMi Tulum

Luxury hotel near Tulum Beach

Free continental breakfast, a terrace, and a coffee shop/cafe are just a few of the amenities provided at UMi Tulum . This hotel is a great place to bask in the sun with a private beach, free beach cabanas, and beach massages. Treat yourself to a massage or other spa services. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.

Other perks at this hotel include:

An outdoor pool
Free self parking
A roundtrip airport shuttle (surcharge), a free beach club on site, and local meal delivery service
Bicycle parking, a 24-hour front desk, and a porter/bellhop

Room features

All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.

Extra amenities include:

Recycling and LED light bulbs
Designer toiletries and hair dryers
Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, French, Spanish

Similar properties

Deluxe Room, Multiple Beds, Garden View | Private pool

Pool
Breakfast included
Spa
Parking included

AED 853 total

includes taxes & fees

24 Jun - 25 Jun

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free uncovered self parking on site

Food and drink

Free continental breakfast available daily 8:00 AM to noon
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining

Things to do

Beach yoga
Free beach club
Outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service

Outdoors

Beach towels
Beach umbrellas
Free beach cabanas
Garden
In a nature reserve
On a private beach
Outdoor entertainment area
Outdoor furniture
Terrace

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Handrails in stairways (39 inches high)
Smooth flooring in room
Stair-free path to entrance
Upper floors accessible by stairs only

At least 80% lighting from LEDs
At least 80% of food locally-sourced
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Reception hall

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Champagne service
Espresso maker
Free bottled water
Limited room service
Meal delivery service
Minibar
Restaurant dining guides

Air conditioning
Ceiling fan
Electrical adapters
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
LED lighting
Mobile key entry
Recycling
Safe
Soundproofed rooms
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
Pet fee: USD 50 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and outdoor lighting

We should mention

This property does not have elevators

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Children 18 years old and younger are not permitted at this property

Only registered guests are allowed in the guestrooms

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

UMI Tulum Hotel

UMI Tulum Tulum

UMI Tulum Hotel Tulum

Frequently asked questions

Does UMi Tulum have a pool?

Yes, this property has an outdoor pool.

Is UMi Tulum pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per day.

How much is parking at UMi Tulum ?

Self parking is free at this property.

What time is check-in at UMi Tulum ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at UMi Tulum ?

Check-out is at noon.

Does UMi Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 180 per vehicle applies.

Where is UMi Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Ven a la Luz Sculpture, Tulum Beach, and Sian Ka'an Biosphere Reserve. Playa Akun and SFER IK are also within 3 mi (5 km).

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UMi Tulum Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10

Great views , rooms are spacious and clean. All the staff are amazing with great food.

Stayed 1 night in May 2025

10/10

Great service and lovely hotel. Everything is very clean and new. The breakfast and drinks were especially delicious. Would come back any day!

Stayed 4 nights in May 2025

10/10

The staff were excellent, extremely friendly & helpful. We would recommend this great hotel/resort.

Stayed 6 nights in Apr 2025

10/10

Such a beautiful hotel!

Stayed 3 nights in Apr 2025

10/10

Best vibe

Stayed 3 nights in Apr 2025

10/10

Beautiful hotel right in the heart of Tulum. You can walk to all the hotspots in South Tulum. The room was stunning, and the staff was attentive and friendly communicated via WhatsApp for all our needs during our stay, including setting up transportation to and from the airport can’t wait to be back!

Stayed 5 nights in Mar 2025

10/10

Our stay at this boutique hotel in Tulum was truly exceptional. The service, accommodations, and overall atmosphere far exceeded our expectations. Everything was immaculately clean — we even noticed staff scrubbing outdoor pillowcases, which speaks volumes about their dedication to hygiene. Housekeeping was consistently outstanding. The room was stylish, comfortable, and thoughtfully designed. Breakfast each morning was phenomenal — some of the best food we had during our entire trip. The staff made all the difference. Carlos was incredibly helpful, kind, and attentive — he went above and beyond in every interaction. Eliso was also wonderful — professional, welcoming, and clearly committed to ensuring guests have a great experience. We couldn’t have asked for a better place to stay. Highly recommend for anyone visiting Tulum.

Stayed 5 nights in Jun 2025

10/10

I LOVED the property and the room. Perfect for solo travelers (like myself) and romantic getaways. The location was in the middle of what I like to call Hotel Row. It is like the Vegas strip but between the ocean and jungle. It is walking distance to restaurants and shops. The staff (Arantxa, Diego, Carlos, Ricardo, and Eliseo) were well organized and prepared. They provided menus ahead of my arrival. Breakfast was delicious and the food is good. The staff assisted in arranging my transportation to and from the hotel as well as my excursions: 1) Tulum Mayans and 2) Cenotes, which was the highlight of my trip. During my stay the hotel hosted a party featuring a Tulum favorite DJ and the last night of my stay they hosted a movie night (The Pursuit of Happyness). I will definitely return again whether alone, with a bae, or with family/friends.

Stayed 5 nights in Apr 2025

6/10

The pictures definitely look better than the place . The private pools are not heated.

Stayed 4 nights in Mar 2025

10/10

We stayed one night at UMi Tulum and wished we had more time! The Oceanfront Master Suite with Rooftop Pool was stunning—spacious, naturally serene, and with unbeatable beach views. The vibe was intimate and relaxing, perfect for unwinding. Great location, great hospitality—shout out to Carlos, you rock!

Stayed 1 night in Feb 2025

10/10

Great hotel at the centre of it all with great staff and great looking people and parties and great size rooms and very attentive David and Emmanuel at the restaurant

Stayed 7 nights in Dec 2024

10/10

Food, atmosphere, properties, staffs everything is awesome and I’ll never forget this moment.

Stayed 1 night in Nov 2024

10/10

Absolutely amazing service and a great romantic getaway. It was the perfect place to reset and relax with my wife.

Stayed 3 nights in Oct 2024

10/10

Vary good

Stayed 2 nights in Dec 2024

6/10

Great location. Comfortable and modern room but missing any wardrobe to hang clothes or any drawers. Restaurant menu is very limited and almost no options for vegans.

Stayed 10 nights in Jan 2025

10/10

We stayed at Umi Tulum for 5 nights and absolutely loved every moment. From the moment we arrived, we felt welcomed by the warm and friendly atmosphere. The vibe throughout the hotel is relaxing yet vibrant—perfect for a Tulum getaway. The rooms were beautifully designed, comfortable, and spotless. Every detail, from the decor to the cleanliness, was thoughtfully maintained. The food and drinks were top-notch—fresh, flavorful, and always satisfying. What really made our stay special was the staff. The concierge team was incredibly helpful with everything we needed, from activity recommendations to transportation. The restaurant staff was equally amazing—attentive, kind, and always going the extra mile to make sure we were taken care of. The onsite music sets created a fun, energetic ambiance without ever feeling overwhelming. It honestly felt like a little community—everyone from staff to guests felt like part of one big family. We can't wait to come back!

Stayed 5 nights in Mar 2025

6/10

Not sure it was worth their fees, added fees for pet 50usd per day, small property… not a resort

Stayed 6 nights in Dec 2024

10/10

I usually only book places with a 9 rating, so I got lucky this time when my filter wasn’t even on. The hotel looked amazing, and when I read the reviews, I saw some people oddly complaining that kids weren’t allowed—even though it’s clearly an adults-only hotel. Others mentioned the music on weekends from the beach club—but honestly, that’s exactly what made it perfect for us. During the weekdays, it was quiet and felt super luxurious with no music, just peaceful vibes. We had a beachfront room with a private pool, free parking, and breakfast included—it almost felt too good to be true, but it wasn’t. The beach club right at the edge of our pool felt like real luxury, and while it might not be for everyone, it was definitely our kind of vibe. The whole operation runs smoothly, the upkeep is excellent—they even clean and rearrange the beach furniture daily. Breakfast had both hearty and light options, with fresh juices and a great coffee selection. The staff was super friendly, multilingual, and easy to reach, which made us feel really welcome and safe. They host daily events like Pilates and volleyball, and the Sunday beach club was lively and fun. Between the convenience, comfort, and direct beach access, it was just an all-around amazing experience.

Stayed 4 nights in Apr 2025

10/10

Amazing 6 room boutique hotel located beach front, rooms are big and has a rooftop pool with a great view of the ocean

Stayed 2 nights in Mar 2024

10/10

We really enjoyed our stay at UMI. The hotel is well located and close to some of the best restaurants in the zona hotelera so you don’t need a car/taxi. Overall the hotel looks amazing and it’s just jungle around you. The room is very well kept with modern minimalist furniture and open floor plan. The restaurant offer slightly pricy but great food with a mix of international dishes with a few Mexican gems. The staff is very welcoming and available. Sometimes it’s hard to get them if you’re staying at the beach club beach club as they don’t walk often around there. Considering the hotel has been open only for c 1 year, there are a few things to improve: 1) hairdryer (there are not as many as the rooms so one night we had to wait for someone else to finish using it which for the price we are paying for the room is not acceptable); 2) we often had to ask for a refill of the shampoo and shower gel as they are little and don’t allow more than 3 showers per day. The staff was very fast to take the additional ones to us though. 3) there are very few shady spots at the beach cloud which is not entirely convenient considering how strong the sun can be. 4) the prices of extra services (eg tours, massages, taxis) book via the hotel are extortionate and circa double what you can easily find outside.

Stayed 5 nights in Apr 2025

4/10

Disappointing Stay – Not Worth the Price, But Excellent Staff We booked a four-night stay at Umi Hotel Tulum but ended up leaving after just one night due to the lack of basic room amenities. For the price, the room was simply unacceptable—no TV, no chairs, and no place to hang clothes. The Garden Suite felt like a prison camp, surrounded by concrete walls, water stains, and a view of another wall with a dying palm tree. The room also had a stale smell, which made the experience even worse. The one saving grace was the staff—they were outstanding. Although they couldn’t change our room, they handled the situation with professionalism and even provided us with a credit for a future stay if we decide to revisit, which was a very classy gesture. If you’re looking for a beachfront location, Umi is well-situated and close to many attractions. However, unless you book a Master Suite with a swim-out, the cost simply isn’t justified. On top of that, they require an additional $500 deposit, which wasn’t clearly communicated upfront. Overall, while the hotel itself was disappointing and not as advertised, the staff went above and beyond to make things right.

Stayed 4 nights in Mar 2025

2/10

I could not believe that they did not notify of construction in front of my beachfront suite prior to my check in. At check in they told me it would only last one day and they kept saying just a little more time. They worked until midnight and started at 7:30am with saws and hammering. I had to check out early and move to another hotel after 2.5 days there because it was so loud. Terrible customer service… Separate from that, the hotel is already showing its age. The private rooftop deck of my suite was not well maintained, the plants were dead and the cement was cracking. Honestly I would not recommend this hotel given how they handled things.

Stayed 4 nights in Dec 2024

10/10

My stay at this hotel was nothing short of exceptional. From the moment I arrived, I was impressed by the convenience and personalized service provided by the staff. The hotel's direct access to the beach made my vacation incredibly convenient, allowing me to enjoy the beautiful shoreline with ease. The rooms exceeded my expectations, offering ample space and tasteful furnishings. I appreciated the attention to detail in the room design, which created a comfortable and inviting atmosphere throughout my stay. Additionally, the breakfast provided by the hotel was excellent, with a wide variety of delicious options to choose from each morning. Overall, I highly recommend this hotel for anyone seeking a convenient and personalized getaway. Despite the minor drawbacks, the exceptional service, spacious rooms, and beach access make it a fantastic choice for a memorable vacation experience.

Stayed 5 nights in Apr 2024

10/10

We went with a group of friends to celebrate my Birthday in May. I took a chance since it was just opened months before but so glad I did. The Hotel is located perfectly if you want be able walk to the best restaurants without being in the loud party area. Our rooms were specular with ocean views so convenient to the beach. The top floor unit is amazing to have your friends over for cocktails before dinner. They had a dj the day we checked in and a roof top party during our stay. Staff was very accommodating and did a great job keeping us hydrated, full and happy;) The breakfast that is included was exceptional and we ordered the Ceviche every day for lunch. The only thing I would suggest is adding more seating and umbrellas at the beach. Other than that 10/10 stay!

Stayed 3 nights in May 2024

6/10

First, I want to commend the exceptional wait staff, whose attentiveness and welcoming nature stood out. The food and drinks at the hotel/beach club were lovely, and the stunning architecture and interior design met my expectations as a designer myself. However, my overall experience was marred by management issues. Upon arrival, I was informed I had been “upgraded” to a beachfront room with a private pool, which turned out to be a downgrade—priced roughly £50 less per night than my original Master Suite booking. Moreover, UMI operates as a party hotel, which wasn't clearly communicated. My friend and I love to rave, but the noise level was excessive. On New Year’s Eve, the party stretched from 6 PM to 1 AM, followed by an afterparty from 5.30am to 3 PM the next day, leaving us with over 24 hours of no sleep. Despite multiple complaints to management, to Jorge the Director, the noise continued daily and nightly. The most distressing incident occurred when we returned after a night out to find the hotel locked, with no staff available. After two hours of trying to gain access, we had to gain access through another hotel but there was no follow-up from management beyond an apology. This incident caused us to miss a privately booked excursion and additional costs. Other issues included a flooded shower, no bathroom curtains despite the visibility, and no hairdryer which are basic amenities.

Stayed 5 nights in Dec 2024

UMi Tulum

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Photo gallery for UMi Tulum

Reviews

Popular amenities

Room options

View all photos for Garden View Suite

Garden View Suite

Highlights

View all photos for Master Suite Rooftop Pool

Master Suite Rooftop Pool

Highlights

View all photos for Oceanfront Master Suite Ground Pool

Oceanfront Master Suite Ground Pool

Highlights

View all photos for Oceanfront Master Suite Rooftop Pool

Oceanfront Master Suite Rooftop Pool

Highlights

View all photos for Private Garden Suite

Private Garden Suite

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

UMi Tulum

Languages

Similar properties

Nomade Tulum

Nomade Tulum

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Conveniences

Guest services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

UMi Tulum Reviews

Reviews

Excellent

9.4/10

9.2/10

8.8/10

8.8/10

9.0/10

Reviews

10/10

Aneil

10/10

Carolyn

10/10

Carmel

10/10