Xscape Tulum

3.5 star property
Hotel with free parking, in the vicinity of Tulum National Park

Choose dates to view prices

Photo gallery for Xscape Tulum

Restaurant
Property grounds
Luxury Room, 1 King Bed, Garden View | Living room
Exterior
Luxury Room, 1 King Bed, Garden View | View from room
Located near Tulum National Park, Xscape Tulum offers a tranquil escape with gardens, a library, and a bar. Guests can borrow bikes for exploration or book massages at the spa. Enjoy reliable WiFi and a sun-drenched outdoor pool with loungers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
The current price is AED 127
AED 165 total
includes taxes & fees
26 Sep - 27 Sep

Room options

Available filters for rooms
Showing 10 of 10 rooms

Premium Room, Balcony, Pool View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 1 King Bed, Hot Tub, Pool View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Private hot tub
Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Loft, Terrace

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Loft, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Hair dryer
Designer toiletries
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

Luxury Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Separate bedroom
Sofa bed
Ceiling fan
Hair dryer
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Ceiling fan
Hair dryer
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, Terrace, Pool View

8.0 out of 10
Very good
(2 reviews)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, Jetted Tub, Garden Area

Highlights

Air conditioning
Free cribs/infant beds
Jetted bathtub
Hair dryer
Private bathroom
Designer toiletries
Daily housekeeping
In-room safe
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle Kukulcan Sur entre Calle Xel Ha, Zac be, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 6 min drive - 4.6 km
  • Gran Cenote - 6 min drive - 5.4 km
  • Las Palmas Public Beach - 9 min drive - 6.0 km
  • Tulum Mayan Ruins - 9 min drive - 5.6 km
  • Playa Paraiso - 10 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 98 min drive

Restaurants

  • ‪El Agavero - ‬5 min walk
  • ‪Burrito Amor - ‬7 min walk
  • ‪Delicia - ‬5 min walk
  • ‪Taqueria El Sabor Mexicano - ‬4 min walk
  • ‪El Tio - ‬3 min walk

About this property

Xscape Tulum

Hotel near Tulum National Park
Located close to Playa Paraiso and Tulum Mayan Ruins, Xscape Tulum provides a garden, a library, and a bar. Active travelers can enjoy cycling at this hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, ATM/banking services, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Xscape Tulum boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and showers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 8 to 15 for adults and USD 8 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 15 for adults, and USD 8 to 15 for children
  • Airport shuttle fee: USD 130 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9075846

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Xscape Tulum Hotel
Xscape Tulum
Xscape Tulum Hotel
Xscape Tulum Tulum
Xscape Tulum Hotel Tulum

Frequently asked questions

Does Xscape Tulum have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Xscape Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Xscape Tulum?

Self parking is free at this property.

What time is check-in at Xscape Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Xscape Tulum?

Check-out is at noon.

Does Xscape Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per room applies.

Where is Xscape Tulum located?

Located in Tulum City Center, this hotel is 2.7 mi (4.4 km) from Tulum National Park and 3 mi (4.8 km) from Tulum Mayan Ruins. Gran Cenote and Playa Paraiso are also within 6 mi (10 km).

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Reviews

Xscape Tulum Reviews

8.8

Excellent

9.0

Cleanliness

7.4

Location

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 326 out of 542 reviews
Rating 8 - Good. 144 out of 542 reviews
Rating 6 - Okay. 33 out of 542 reviews
Rating 4 - Poor. 20 out of 542 reviews
Rating 2 - Terrible. 19 out of 542 reviews

Reviews

8/10 Good

Landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff was excellent. We stayed in the jacuzzi garden room…was more like a cold tub. All of downtown Tulum was within walking distance. Good selection of restaurants within a half mile.
Stayed 3 nights in Sep 2025

10/10 Excellent

Antonia

Liked: Cleanliness, amenities, property conditions & facilities
Very nit and quint little place. Will definitely stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gardens and relaxing vibe
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Spuer nice courtyard area w pool and nice spacious tooms
Stayed 1 night in May 2025

10/10 Excellent

Maria ileny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy relajante y es un lugar ecológico muy linda donde un puede descansar y relajarse del ruido 🔕
Stayed 1 night in Feb 2025

8/10 Good

JOSE LUIS ACOSTA

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atencion, servicio rapido en recepcion y restaurante. Comodo y seguro
Stayed 2 nights in Jan 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy ameno. El servicio de desayuno (los paquetes) y el de comida (Kukulcán roll y tacos de camarón) muy ricos!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel me pareció increíble, tranquilo, sus áreas verdes bien cuidadas y la zona de alberca limpia. El check in fue super rápido y la habitación me resulto super acogedora. El personal muy amable y dispuesto a atender dudas y dar apoyo si uno requiere de alguna sugerencia. Muy buen hospedaje.
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Place very clean. Quiet and relaxing atmosphere. Restaurants have great food.

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar hermoso, gente y personal muy amables
Stayed 3 nights in Apr 2024

8/10 Good

randy

Liked: Amenities
Buen lugar
Stayed 1 night in Jul 2024

10/10 Excellent

Marika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Tulum Centro. 7 eleven, very cute cafe and many dining nearby. Very friendly receptionist.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba perfecto, solo que se mira todo para adentro, no hay privacidad
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great friendly people working here.

8/10 Good

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful oasis

Beautiful place! It was an awesome oasis in the city. Absolutely loved it and would stay there again.
Stayed 1 night in Apr 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Musique trop forte juste en bas de notre chambre d'hôtel. On aurait pu nous avertir, nous avions hâte d'aller nous reposer ailleurs...

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing, “artistic vibe.”

This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area.
Stayed 7 nights in Nov 2024

6/10 Okay

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town
Stayed 4 nights in Dec 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, matched the Tulum vibe we all imagine. Area surrounding is very local, but it is conveniently located to the center of town. Staff was exceptional!
Stayed 1 night in Jul 2024

2/10 Terrible

MARIO

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No había agua en la habitación y nos cambiaron a otra con cama muy pequeña había pedido king size
Stayed 1 night in Mar 2025

8/10 Good

Obdulia

Liked: Cleanliness, staff & service, property conditions & facilities
Tienen pocas opciones para comer, los paquetes de desayuno son caros, es mejor búscar opciones fuera. Las opciones individuales son muy básicas, no hay una correlación entre calidad y precio
Stayed 3 nights in Dec 2024

2/10 Terrible

R Lalit

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was super pathetic! Cockroaches and insects inside the room, bathroom is dirty and there is no view from balcony as there are lot of overgrown plants! The wifi was broken for first 2 days i arrived, dont come here if you dont wanna ruin your tulum holidays! Only the receptionist was helpfull
Stayed 3 nights in Feb 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
Stayed 1 night in Jan 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel, mas um pouco caro para o que oferece. Nosso quarto dava de frente para a piscina, mas as plantas do canteiro da varanda estão tao altas que nao tem vista alguma. Frustrante. Chegamos um pouco antes do horário do check-in, mesmo assim só liberaram o quarto 20 minutos após as 15h. A rua do hotel é um pouco insegura.
Stayed 1 night in Jan 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing stay! We enjoyed the porch area and mini fridge. The fridge was stocked with a great lager. Simple, clean, beautiful. A weekend was not long enough!
Stayed 2 nights in Apr 2024