"Free shuttle to and from the airport. Helpful staff"

"Arrived Friday night no towels could not shower to go to our event had to go buy towels. The front desk said they were being washed. Came back that night was handed two towels from the pool area and two wash cloths. Next morning cleaning said same thing towels being washed. Told her haven’t had any since we checked in. She came back about 20 minutes later with towels and washcloths. Very disappointed never experienced anything like this before and front desk demeanor was like it was no big...