Hotel Acuario de Veracruz overlooks the vibrant Malecon, offering an outdoor pool, laundry facilities, WiFi in public areas, and event spaces. Guests particularly appreciate the attentive porter service.
Located in Malecon, a neighborhood in Veracruz, Hotel Acuario de Veracruz is near the airport and near the beach. Mocambo Beach and Veracruzano Coral Reef System National Park reflect the area's natural beauty and area attractions include Veracruz Aquarium and Museo Agustín Lara. Veracruz Wax Museum and Naval Historical Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Veracruz travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
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1 building
6 floors
Banquet hall
Built in 1982
Colonial architecture
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Shower
Soap
Towels provided
Entertainment
TV with cable channels
Food and drink
Limited room service
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Air conditioning (climate-controlled)
Desk
Free local calls
Mobile key entry
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
Children under 3 years old are not allowed in the swimming pool without adult supervision
Frequently asked questions
Does Hotel Acuario de Veracruz have a pool?
Yes, this property has an outdoor pool.
Is Hotel Acuario de Veracruz pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Acuario de Veracruz?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Acuario de Veracruz?
Check-out is at noon. Late check-out is available for a fee.
Where is Hotel Acuario de Veracruz located?
Located in Malecon, this hotel is within 1 mi (2 km) of Villa del Mar Beach and Veracruz Aquarium. Veracruz Harbour is 2.1 mi (3.4 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Acuario de Veracruz Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property was very dirty. There was a leak in the bathroom and no hot water. There was no soap in the bathroom. The floors, the toilet, and the shower were messy. Also, the elevator wasn’t working so we had to take the stairs just to the second floor but it is a tall building not sure if it has 6 or seven floors. The hotel is in a great location but not worth it for the high price.
Fue una buena estadía en general, pero, lamentablemente, el hotel está en condiciones muy pobres.
Lo malo:
- La entrada está demasiado abierta y sin vigilancia.
- Las áreas generales del hotel son fácilmente accesibles para cualquiera.
- Los interiores del hotel se ven muy descuidados, aparte de que encontré una que otra cucaracha en la alberca.
- Ni el salón de eventos ni el restaurante están en funcionamiento, lo que le resta atractivos en el Hotel (que a excepción de la alberca, no hay ninguno, por cierto).
- La fachada del exterior se ve también descuidada.
- No dejan botellas de agua, que es un aspecto elemental en todos los hoteles.
Lo bueno:
- La habitación tiene buen tamaño y el aire acondicionado funciona excelente.
- La habitación tenía una temperatura agradable y tolerable, incluso sin tener el clima encendido.
- El personal es atento y responsable.
- La alberca tiene muy buena disponibilidad de horario.
- La limpieza de las habitaciones es buena.
- El servicio de taxis es muy bueno y puntual.
- La ubicación está cerca de muchos negocios y restaurantes atractivos.
La razón por la que menciono todo esto no es para perjudicar la propiedad, al contrario, es un buen hotel y tiene potencial, por eso, espero que la propiedad se fije en estos aspectos y se preocupe en mejorar y darle el mantenimiento que merece.
Todavía pienso que es un buen hotel, pero no para una estadía prolongada.
Espero que mejore y que el Hotel Acuario se vuelva más próspero.
Michael Arenas
Stayed 6 nights in Apr 2026
Verified review
6/10 Okay
Arturo
18 April 2026
Disliked: Property conditions & facilities
Ya está muy descuidado le falta mantenimiento
Arturo
Stayed 3 nights in Apr 2026
Verified review
8/10 Good
katterine
20 February 2026
Liked: Cleanliness, staff & service, amenities
Estuvimos solo un día, todo bien pero no sé ni por qué dan controles de televisión si su internet jamás sirvió ni se pudo ver la tv