Find all hotels by Independent in Wartburg, TN

"Room smelled of smoke. Next to the fire hall, so a little loud. Area isn’t great"

"Clean, cool room, fairly quiet. Good price. Nice staff."

"The pool and hot tub were not functional. As competitors in an Irish Road Bowling tournament in Historic Rugby, we were looking to have access to the hot tub on Saturday evening to help with our recovery to compete the next day."

"The pool and elevator were down for months now. Didn’t know. It stated that you could bring pets and they said now. Had to book another hotel. They said they were renovating but no one was there doing it."

"Comfy beds"

"We enjoyed our stsy"

"Neat , tidy, quiet and the bed was soooo comfortable! fridge,microwave in room along with other amenities. Even a washer and dryer for guest use. Wonderful lodging for the money!!!"

"Cooking odors in the hallways, as if someone living on site. Room in slight disrepair, some incomplete patching after renovations, AC in our room did not work. Water did not remain hot through shower. "

"Checked in, and the gal at the front desk started to give me an electronic key to room 202, paused a moment and changed it to 201. I drove over to room 201 and noticed the door looked different than the rest (beat up and paint missing). I scanned the key and "very easily" opened the door. I needed to leave for a few minutes, and tried to close the door, it would not latch/lock. I put my valuables back in the car, and went to the gal at the front desk. Told her the door wouldn't lock, so she called someone to fix it. A man came (didn't really seem capable of fixing anything) and told me to really slam it shut. He kept saving slam harder, and with a ridiculous slam (3rd try) it latched. So, when I tried to use my card to get back in, he then said ram the door. Again 3rd try (linebacker still) it opened. He said "yeah, it's tricky", and I told him I can't stay here like that it's not safe. He put up his hands and said, "It's not on me..." and walked away. I went back to the gal at the front desk and told her the door doesn't work and I can't stay there (she already told me I couldn't switch to another room) so I left. When Hotels.com called the front desk, she lied and said the door worked fine, and there was nothing she could do because I checked out. Hotels.com said it's none refundable and nothing can be done. I guess reviews like this are the way to avoid disappt. *** Would advise not staying here - run down facility, poor customer service, and staff not honest *** :("