"Very confusing security deposit method, paid $143 when I was told I’d pay $40. Breakfast menu is alright, they don’t tell you buffet is extra. Friendly staff"

"Great breakfast. well stocked bar"

"I ordered lunch at the bar and the bartender was wonderful - I've seen him there for years when I come to town, and he's always polite and swift and nice to chat with. I wish I remembered his name. The room, however, was one of their older ones with thin walls, near the elevator (so I heard people laughing and shouting until 2:00 in the morning), and there's no way to control the heat setting in the room so I was boiling. I usually enjoy my stay at this hotel, but I haven't stayed in one of...

"The staff were very courteous, had a great stay in NYC and their professionalism contributed to it"

"Didn’t enjoy housekeeping knocking on my door at 830/9am and asking if I was leaving today"

"No hot water at bathroom sink. Only warm water in shower."

"Room I stayed in (529) had a noisy ventilation system, making it difficult to sleep. Bathroom door would not stay open on its own. "

"Dirty and food terrible "