Find all hotels by Independent in West Frankfort, IL

"Breakfast was not to expectations. Management and staff was great."

"A solid property with a clean room, pleasant staff and well organized lobby. Location is pleasantly quiet and off the main drag."

"It was a good stay! Pretty loud at night. Everything was good"

"Stayed in 209, did not very much water pressure. Other than that was fine."

"The only way to check in was via video kiosk. There were no staff present in the building and would not be until morning. Half of the building is boarded up. The floor in the room was dirty. There was hair in the bed. The bedding did not appear to have been changed. The bathroom door was difficult to open and close. The fountain in the lobby had no water. There were hair balls in the hallways. The building and parking lot are not being maintained. Peeling paint, broken up concrete in the parking lot. I'm not kidding about any of this. I took a look around and did not stay at the property."

"Breakfast was great. Staff were very helpful. Beds and AC were less than expected."

"The accomodations were very nice, the staff was helpful and informative, and although it was a casino, the room and hallways were quiet. We were very comfortable. The pool and hot tub were also great features."

"Nice clean room. Staff was great"

"The bathroom sink leaked and the bed comforters didn't seem very clean. Most importantly, the bathtub featured drywall mesh patching and a lot of sparkle. I didn't like that; the bathtub floor had a lot "give." There was nice shampoo, but I usually bring my own soaps so I didn't ask. The staff was nice."