"The room smelled bad, the carpet by the bed smelled like pee! The staff never showed us where the breakfast bar was until the day we left"

"The room had 2 TVs, however the one by the King-size bed didn't get any channels. I had to call a complaint about the TV on my cell phone, because the room phone didn't work. The lady managing or at the front desk said she would send someone up. I called 2 more times and she finally came up, however, she didn't know how to make it work. A day later, the A/C control would not cool down the room below 76 degrees, even thought I set it at 70 degrees. The front desk manager said she would send...

"We love the brand new property with clean fresh smell, spacious and well planned individual rooms that were beautiful! Very gracious breakfast serving lady. She went out of her way to meet our needs. We will remember this place on our next trip through."

"The hotel needs to be undated"