"Only thing I dont like is after a long haul flight I had to pull my luggage through their unbearable deep shaggy carpets. I was pulling 2 large bags through the lobby and to the room because they do not have porters to help you. That was brutal"

"The pool was not handicap accessible, being there for a wheelchair softball tournament, many of the teammates were unable to hang out together because there was no way to get to the pool. The rooms were clean, a little outdated, but the walking distance to the parking was tough as well. Parking in garage, the skywalk was quite a distance. Not to mention when you have to pay to park in your hotel that you already pay to sleep!!"

"One thing I always look for, book for and am willing to pay more for is the hot tub. The pictures when booking made it look like a very nice pool area with a nice round hot tub. Unfortunately the hot tub was a construction zone, and there was no warning at all. Very disappointing. Also, the breakfast options were much to expensive for what was offered. The room was laid out nicely, but was old and not well kept. The shower was dripping and the shower floor was slimy, so I couldn't use it. The...

"Very Old , house keeping not daily , for three days , did not do house keeping, bathroom small , shower faucet not functioning well , did not meet the expectation of what Hilton should be"

"The first room that was assigned to us was terrible; small, looked like a basement although it was on 3rd floor, had only ugly white lighting! Luckily the staff listened to our complaints and changed it immediately to a normal room. The staff was kind and polite. Our room was clean. Breakfast had a rich menu. However, there was no complimentary water bottles (we were told that the hotel ran out of water). They were being sold though."

"The room we were issued had people in it, but the helpful staff got us a new room immediately & brought us the coldest room frig I have ever had, to our room."