"Beautiful hotel with amazing staff and clean comfortable rooms. The Spa was superb, my husband and I had a couples massage. Best we have ever had. The thermal bath in the Spa was amazing as were all the Spa baths. Hotel is in a great location to walk to all the shops and attractions. Look no further book this hotel! "

"Premium feeling room. We had a family room with 4 bunk beds that were comfy, cosy and allowed a great night's sleep. Bathroom facilities were luxury. All surprisingly good and stylish too. If that wasn't enough, the staff were amazing. Super attentive, helpful and friendly. I like that you *could* self-checkin and use a digital key for low or no human interaction, but feel you'd be missing out on some great service!"

"We had a terrific stay. Everyone we interacted was friendly and helpful. The hotel itself looks great. The restaurant was very nice! "

"Excellent facilities and helpful stagf"

"Very good"

"The hotel staff were welcoming and approachable. the room was big clean and comfortable."

"The hotel is very clean and the staff couldn’t have been more helpful. We were that happy we booked in on our return journey from Devon. The hotel faces the Victoria Square Garden, with a short walk through the garden you’re into Clifton village. There’s restaurants and shops within walking distance. Also the bus stop is outside the hotel, where the No8 takes you into the city, and the return stop is also outside the hotel. I would recommend staying here ! "

"Check in with Gwenno was great. Room was clean and bed was comfy. Ordered room service.. sadly the creme catalan was like scrambled egg... Explained this on check out.. "will let the chef know" Charged twice for the room but quickly corrected. Parking is cheaper here than at ICC - left my car there and walked over.."