"Arrived on Sunday afternoon, room was quite dark , I was quite upset as booked sea front room . Hassan the relationship manager tried is upmost to make me relaxed and changed the room , if not for him I would have left
Once settled we checked out the resort
The facilities have a lot of impressive purks
Like Fridges all over the place with free drinks
The staff is absolutely fantastic and very attentive and polite, small issue they barely speak English so a lot of google translate,
From the pool to the reception you need to take 4 lifts as hotel is on a huge slope
Lift from pool to beach was not working hence a lot of stairs
Overall we had a great time and lots of fun , very tasty ice cream and cakes
The views are amazing , the spa is also very good , the laundry service turn around in 5hours was amazing and the welcome smiles from Tatiana when you enter the hotel reception were heartwarming"
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