The hotel is updated, modern very clean. Our room was specious, but lacked a few comforts that most hotels offer such as a coffee maker and comfortable chairs to use while relaxing in the room. The room was more than big enough to add a couch or comfortable chair. All they have is a metal uncomfortable office style seat. No coffee in the room or microwave which for me brings my rating down. I do not want to have to get dressed and make my way to the lobby for my first cup of coffee! Staff...
The hotel is updated, modern very clean. Our room was specious, but lacked a few comforts that most hotels offer such as a coffee maker and comfortable chairs to use while relaxing in the room. The room was more than big enough to add a couch or comfortable chair. All they have is a metal uncomfortable office style seat. No coffee in the room or microwave which for me brings my rating down. I do not want to have to get dressed and make my way to the lobby for my first cup of coffee! Staff...
The room and bathroom were spotless and spacious. The bed was super comfortable. Keurig provided in room and 24 hr hot coffee/tea bar in the lobby, which was also super clean. Did not wake up in time for breakfast so unsure what is served but it is included. All the staff were so nice and welcoming - especially the night desk attendant! The area felt safe and is a very convenient location. The only thing that could be annoying for some is the traffic sounds as it's near the Thruway and Airport,...
The room and bathroom were spotless and spacious. The bed was super comfortable. Keurig provided in room and 24 hr hot coffee/tea bar in the lobby, which was also super clean. Did not wake up in time for breakfast so unsure what is served but it is included. All the staff were so nice and welcoming - especially the night desk attendant! The area felt safe and is a very convenient location. The only thing that could be annoying for some is the traffic sounds as it's near the Thruway and Airport,...
We were traveling very late and found this hotel on Expedia. Called the front desk to let them know we would be arriving later and Katie was so sweet! She put us at ease that we would be able to check in later with no problems. Front desk clerk got us checked in quickly and was very kind. Room was clean and the beds were comfortable. Breakfast was great and staff were monitoring area to clean and refill food as it was taken.
We were traveling very late and found this hotel on Expedia. Called the front desk to let them know we would be arriving later and Katie was so sweet! She put us at ease that we would be able to check in later with no problems. Front desk clerk got us checked in quickly and was very kind. Room was clean and the beds were comfortable. Breakfast was great and staff were monitoring area to clean and refill food as it was taken.
We only stayed overnight but the staff was excellent. Very courteous and generous. The morning breakfast service by Fanny was par with fine dining.
We'll never forget our stay and would recommend to anyone.
We only stayed overnight but the staff was excellent. Very courteous and generous. The morning breakfast service by Fanny was par with fine dining.
We'll never forget our stay and would recommend to anyone.
We were a little skeptical when we first checked in because there were a lot of kids running around back and forth to the pool, but after the pool closed it was nice and quiet. Ashley at the front desk was very pleasant and helpful. The room was nice. Clean & comfortable. We enjoyed our stay and will stay again. Would recommend for a short stay
We were a little skeptical when we first checked in because there were a lot of kids running around back and forth to the pool, but after the pool closed it was nice and quiet. Ashley at the front desk was very pleasant and helpful. The room was nice. Clean & comfortable. We enjoyed our stay and will stay again. Would recommend for a short stay
John
Reviewed February 26, 2023Reviewed February 26, 2023
We came when the hotel had been open only 13 days. Everything is brand new. They are working out minor kinks but the staff was very nice and working hard to make everything perfect.
We came when the hotel had been open only 13 days. Everything is brand new. They are working out minor kinks but the staff was very nice and working hard to make everything perfect.
We upgraded to suite for in room hot tub . Suite was HUGE! It was more like an apartment. Had a fridge, microwave, dishwasher, cooktop . Living room w pullout couch, the bathroom was very large , very very clean w a huge walk in shower and jetted tub. Granite countertop, bedroom was giant with the most comfortable bed I've slept in at a hotel. Super soft sheets and down duvet. 5 pillows all supremely soft and sink into quality. I would absolutely stay here again...they have a shuttle to...
We upgraded to suite for in room hot tub . Suite was HUGE! It was more like an apartment. Had a fridge, microwave, dishwasher, cooktop . Living room w pullout couch, the bathroom was very large , very very clean w a huge walk in shower and jetted tub. Granite countertop, bedroom was giant with the most comfortable bed I've slept in at a hotel. Super soft sheets and down duvet. 5 pillows all supremely soft and sink into quality. I would absolutely stay here again...they have a shuttle to...
The room wasn't cleaned very well. There was a vape and a shaving razor under the sink on the floor . Stands of hair on the bathroom floor. The room was dusty in some spots. Housekeeping just needs to pay a little more attention while cleaning.
The room wasn't cleaned very well. There was a vape and a shaving razor under the sink on the floor . Stands of hair on the bathroom floor. The room was dusty in some spots. Housekeeping just needs to pay a little more attention while cleaning.
Linsey
Reviewed February 5, 2024Reviewed February 5, 2024
After traveling a long way I was greeted at the desk by a wonderful female staff. She provided me dinner recommendations and reminded me of the complementary beverages in the lobby. The room was very clean and there were plenty of towels. It was a little tricky to find as the road sneaks up on you even with GPS and the room was a little thin but everything else was worth it. Hotel was much cheaper than one I stayed in Albany in the past and much better in my opinion. I will stay again when I...
After traveling a long way I was greeted at the desk by a wonderful female staff. She provided me dinner recommendations and reminded me of the complementary beverages in the lobby. The room was very clean and there were plenty of towels. It was a little tricky to find as the road sneaks up on you even with GPS and the room was a little thin but everything else was worth it. Hotel was much cheaper than one I stayed in Albany in the past and much better in my opinion. I will stay again when I...