"I wasn't impressed from the moment we checked in. The front desk attendants were very friendly, but the check in experience itself was disappointing. Our rooms had been canceled because of a glitch with our credit card, and no one contacted us to let us know. We were told the system automatically cancels reservations in these situations, which is concerning when you're traveling and expecting your room to be waiting for you.
Thankfully, they still had other rooms available, so we were able to...
"I wasn't impressed from the moment we checked in. The front desk attendants were very friendly, but the check in experience itself was disappointing. Our rooms had been canceled because of a glitch with our credit card, and no one contacted us to let us know. We were told the system automatically cancels reservations in these situations, which is concerning when you're traveling and expecting your room to be waiting for you.
Thankfully, they still had other rooms available, so we were able to...
Ken