Find 3 Star Hotels in Manhattan, IL from AED 309

"Always check to see if there’s construction going on in the hotel. They’re updating all the rooms and didn’t let us know and we had to live through all the noise and the loud worker staying at the hotel. Irritating and they were very rude."

"I had a horrible experience at this hotel. When I did my booking I had requested for an earlier check in time. I was told that wasn’t guarantee and to call the hotel before arriving. I arrived ORD at 0900 and drove around until around noon and called the reservation desk to confirm if my room was available. The gentleman who was very professional put me on hold for about 4 minutes to check. He told me he was happy me I was cleared to check in early. I arrived the hotel about 15 minutes after that call was greeted by a young lady at the receptionist. I immediately sense her attitude, she told me I couldn’t check in early. I tried to explain to her about my earlier call but her attitude was horrible. She finally agreed to check and within 2 minutes checked me in after charging me $20 more for an early check in. To the credit of one staff member that walked in. I believe her name is Michelle. She was very professional and light up the room with her customers service skills. Upon arriving at my floor I noticed the hotel was undergoing some paint renovation. If you can imagine the smell of fresh paint. I immediately felt sick. For the entire duration of my stay I was coughing and sneezing due to the smell of paint. As if all this was not enough, I stopped at the front desk and personally requested for house keeping and I was told they only do housekeeping every other day. I would think that housekeeping should be done upon request regardless of the policy. "

"Breakfast was good. The staff was great. But the room smelled like marijuana and the hot tub needs the jets worked on. I could hardly tell that they were working !"

"I have to say this is the best experience we have ever had. The staff has been so accommodating to us my mother has been in the hospital here in Chicago and we have been here for almost a week since we live 2 hours away. All of the managers and girls at the desk are amazing. I would highly recommend staying here. Very clean I would give 10 stars if it allowed! "

"I appreciate the staff friendliness and allowing us to use breakfast area for a brief family gathering in the evening. However, please reserve rooms for families with kids on the first floor or another area. Both nights kids were running the hall, screaming, riding the luggage cart while their parents were either in the room or another part of the building. That noise all night up until checkout was very annoying and distracting to say the least. I’m just putting it mildly. I’ve stayed at this location before but this was one of the most unsettling, and disappointing places I’ve been. Otherwise, I would give 5 stars. Breakfast was good and staff friendly as said. "