"We enjoyed our stay at The Wilde. Pros, very close to all main attractions, dining and bus line. Cons, rooms are not very big, we had issues with the AC and you communicate any requests or issues with their AI app. So it took a while for issues to be resolved.
But, overall, the property is clean, restaurant on site as well as laundry room and gym."
"Terrible experience, 1st night room was like a shoe box extremely hot in this heat wave with no air con and windows open 2inches with massive extractor fan outside very noisy and smelly, complained but waste time staff didn't want to know, took 2 & half hours of complaining at night to get them to turn extractor off so we could get some sleep, went off nearly 2am!
Moved room next day but again no air con anywhere in hotel or rooms so extremely hot again in this heat wave....place is tired and...
"Having stayed at the hotel before it changed hands, we decided to return because of its convenient location close to the station. We’re so pleased we did! Our stay was just as enjoyable as before.
The staff were all friendly, welcoming, and very helpful throughout our visit. The hotel was clean and well looked after, and the bed was exceptionally comfortable.
The only slight downside for me was that I didn’t sleep particularly well because I prefer a firmer pillows. That’s purely a personal...
"Hotel is good, was moved to a bigger bedroom without any fuss, the staff were great
Breakfast was nice and hot and the swimming pool facilities were ok but a little tired
Overall I would recommend this hotel, especially if going to the zoo, a ten minute drive"
"So sad to see a what was once probably a lovely hotel now looking very tired and in need of updating. No aircon, marked carpets and tired bathroom. The only plus was the lovely receptionist who was very professional. When we arrived for breakfast, 80% of the tables had dirty plates and cups left and no-one clearing anything away yet there were 3 staff members milling around the bar area. Coffee machine out of order too!"
"The room was clean but I would have liked a safe and sheer curtains it didn't feel private or secure.
The staff were friendly but their energy i found wanting and not customer focused. Having said that Charlie and Makency were the exception and were very helpful to me.
The bar was very badly looked after lots of tables not cleared quickly and very slow service. There is good potential with the staff they need to be more focused on what is going on in their workplace.
Overall I found the...
"Bed bugs in the bed, windows full of spiderwebs, the other room we had , had a seek from bathroom sink which smelt of sewage. And the air conditioning didn’t work"
"Could not find a fault, from the welcoming of the reception staff and the efficiency of all staff members. A special thanks to the lovely lady on reception who bought me some slippers when I'd forgotten to pack a pair of shoes (laugh) to the lovely breakfast waitress - all found time to smile and have a conversation. The room was spacious, comfortable and clean and the breakfast, varied and delicious. The gym was a surprise, it really is very well equipped with a great pool and spa area and the...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن East of England
استكشف معالم يمكن مشاهدتها وأنشطة يمكن الاستمتاع بها في East of England وذلك من خلال خروجك ومشاهدتك للمعالم المشهورة مثل جولات إستديو وارنر بروز في لندن.
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