"Staying at this hotel was a mixed bag. Firstly, the breakfast buffet was very good. The staff on duty were extremely nice and helpful. Not to be overlooked though, was the management response to a booking mistake, ( I accidentally booked the day before my arrival, and canceled). Expedia told me to rebook, which I did, and upon arrival was charged for both nights. Since the payments went through, the hotel manager declined to reimburse me for the one day, which was actually not the hotels fault....
"Staying at this hotel was a mixed bag. Firstly, the breakfast buffet was very good. The staff on duty were extremely nice and helpful. Not to be overlooked though, was the management response to a booking mistake, ( I accidentally booked the day before my arrival, and canceled). Expedia told me to rebook, which I did, and upon arrival was charged for both nights. Since the payments went through, the hotel manager declined to reimburse me for the one day, which was actually not the hotels fault....
Craig