"Staff were lovely, dinner at the restaurant was fabulous and the rooms we booked were beautifully clean. What let the hotel down was the high temperature of the bedrooms. The air conditioning in the rooms couldn’t be adjusted. There were electric fans in the wardrobes but these didn’t make much of a difference to the room temperature. We booked the Novotel the night before a very early flight to get the best sleep possible but unfortunately none of us (5 people) slept well due to the room...
"Great location and super helpful staff! The hotel rooms were lovely, although I think there could be a more thorough check of the rooms ahead of guests checking in to ensure all facilities are clean and in full working order. Other than that, we had a great stay and really enjoyed our time here."
"This is a good hotel overall - the fridge and safe were not working on arrival and this was sorted out very quickly. The service in the restaurant on one of the nights was somewhat patchy (slow and wrong drink order twice and then waitress argued we were wrong when we weren't!) but otherwise it's pretty good - the room (king) was spacious with free drinks in the fridge."
"The hotel is very good and should be excellent. Unfortunately, it is let down in one area, the restaurant. We had issues at breakfast on both mornings as did others seated around us. I would describe the breakfast as “chaos”. It is a shame because aside from that the hotel is very good. The check in staff were excellent and the spa is more than adequate."
"Nice hotel, great location for the RSC, reasonable parking costs. Stayed in the Ophelia suite, the furniture was a bit tired but very clean. Good price. Would stay again"
"EVERY WAS PERFECT FOR MYSELF, FAMILY AND FRIENDS.
LOVELY STAFF, FREE PARKING, FREE WIFI, LOVELY ENVIRONMENT.
BEAUTIFUL CLEAN ROOMS WITH AC.
THE LIST IS ENDLESS.
BIG THANK YOU FROM A SATISFIED CUSTOMER."
"The hotel itself was good.
But I have stayed several times before and have been greeted by smiling friendly receptionists . On my stay, the receptionist was in the office and only emerged when I was waiting !
Also, customers can no longer contact the hotel itself. There was a Birmingham number but on calling we got deferred to another number which was confusing.
I had to request a confirmation email , this did not include the total cost I had paid so I was unable provide my proof of cost ...
"We had a lovely break here. Just a shame the hotel couldnt arrange a connecting room for our young children who we did not want leave on their own so ended up only room having paid for 2. The hotel receptionist blamed Expedia. I did message the hotel a week in advance. Beds were comfortable. BE AWARE a charge for swimming is made for each person (£10 adult and £5 for children) who has not booked direct the hotel. Would we book again? Probably not. Staff were friendly. Rooms are big so are the...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين با لغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن ساوثهام
تفقد أماكن الجذب السيا حي مثل Napton Marina وBurton Dassett Country Park خلال استكشافك لمعالم يمكن مشاهدتها وأنشطة يمكن تنفيذها، في ساوثهام.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
