Find 4 Star Hotels in Sylmar, CA from AED 528

"It was good all around"

"The front desk staff were incredibly helpful and kind. The "

"Rooms were ok fridge has too many items in there to buy we couldn’t store our own. "

"So I was here for work and stayed in the back of the property. First I booked on line and when I got to the property it was almost 2k more than I booked for. The bar and restaurant they claim to be open starting at 5 never was unless it was for a private party. The building Nextdoor had parties for two days that lasted until 3am. The front desk didn’t disclose that the restaurant wouldn’t be open nor did they disclose the noise complaints from other guests. For three days I stayed awake, called the front desk with the same answer “we can’t do anything about it.” It smelled like weed every time you walked in. If you’re planning on getting rest so you can work don’t stay here! "

"Hotel is historic and beautifuI, loved the look and vibe of the whole property. I was disappointed to have a room on the 3rd floor, not only was there no view, the windows were frosted to obscure roof right outside. Besides the lack of natural light, the room was comfortable and quiet. Bathroom had beautiful deep tub and great shower, needs hooks installed for hanging robe/clothing. Lounging at the pool, reading & swimming was a highlight and pool was perfect temp. Pool staff not super attentive. At check-in the desk staff did not share any orientation info about hotel with me and also did not activate my room key, so I had to come back down to the desk - she didn’t apologize or acknowledge her error which I found surprising and unprofessional. On the second night we found a dental flosser underneath the covers of a freshly made bed - staff acknowledged this shouldn’t have happened but offered nothing to make up for this extremely gross situation. I’m glad I stayed at the Roosevelt once. It was a splurge for me and I expected an overall better experience for what I paid. I doubt I will stay here again. "

"Clean room, perfect location, welcoming staff, and love that they have bike rentals, wave boards, board games etc "

"Comfy bed. Strange wind blowing noise in the room all night. Didn’t sound like the heater/coolerAC. It wasn’t irritating, almost came off like white noise. Just odd."

"Good location."

"The biggest issue I had was the water in the room don’t work correctly. I notified the front desk and they sent someone to fix it, but it wasn’t fixed. The shower would turn completely off while I was in it. The sink faucet wouldn’t release water when you turned the nozzle on. The toilet wouldn’t flush everytime you tried to flush it. They definitely need to do something about their plumbing. "