Exceptional guest service is the foundation of every 5-star hotel in Coy. From the moment you arrive, staff are at your beck and call, whether offering luggage assistance and storage or providing in-room massages. What's more, hotels must offer superior conveniences to meet the standard for a 5-star rating. These can include deluxe baths, on-site spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.