Impeccable guest service characterizes every 5-star hotel in Irving. From the minute you step through the door, staff cater to your every need, whether recommending activities or providing in-room massages. On top of that, hotels have to feature superior conveniences to be entitled to a 5-star rating. These can include deluxe baths, spas or saunas, swimming pools, fine dining restaurants and knowledgeable concierge.