Flawless guest service characterizes every 5-star hotel in Gillespie. From the minute you step through the door, staff attend to your every whim, whether arranging customized tours or providing in-room massage treatments. Also, hotels have to feature top-rate conveniences to obtain a 5-star rating. These can include deluxe baths, on-site spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.