Outstanding guest service is at the heart of every 5-star hotel in Pierron. From the minute you step through the door, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room massages. In addition, hotels must feature upscale conveniences to qualify for a 5-star rating. These can include luxury baths, spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.