Flawless guest service is integral to every 5-star hotel in Trilla. From the minute you arrive, staff cater to your every need, whether recommending activities or providing in-room massage treatments. Plus, hotels must offer top-rate amenities to meet the standard for a 5-star rating. These can include deluxe baths, an on-site spa, swimming pools, gastronomic kitchens and knowledgeable concierge.