If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Restaurant dining guides
More
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco
Frequently asked questions
Is Hotel Acapulco pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Acapulco?
This property doesn't offer parking.
What time is check-in at Hotel Acapulco?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Acapulco?
Check-out is at noon.
Where is Hotel Acapulco located?
Located in Acapulco Tradicional, this hotel is within a 15-minute walk of Tlacopanocha Beach and La Quebrada Cliffs. Plaza Álvarez and Zocalo are also within 10 minutes.
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Hotel Acapulco Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 63 out of 141 reviews
10 - Excellent
63
Rating 8 - Good. 35 out of 141 reviews
8 - Good
35
Rating 6 - Okay. 19 out of 141 reviews
6 - Okay
19
Rating 4 - Poor. 12 out of 141 reviews
4 - Poor
12
Rating 2 - Terrible. 12 out of 141 reviews
2 - Terrible
12
7.8/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10
Great hotel
Luis Daniel
Stayed 2 nights in Jul 2024
8/10
Nice
Zuriel
Stayed 1 night in Nov 2024
10/10
I like
Adrian
Stayed 2 nights in Nov 2024
8/10
Not too bad for the price.
Roman B
Stayed 1 night in Jul 2024
8/10
The room was small, but everything was super clean. There is air conditioning, but you can't control that youself. The front desk staff turn it on for you. It was as adverised, a good place to stay near the zocalo.
Michael
Stayed 2 nights in Dec 2024
8/10
Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Verified traveler
Stayed 5 nights in Feb 2024
10/10
Genial
Mariana
Stayed 2 nights in May 2023
4/10
No estaba muy limpio,el lugar olía muy feo y los servicios malos, nos quitaban la programación del televisor a las 9:00 pm, por lo que cobran la verdad deja mucho que desear
Me cobraron en el hospedaje y en la aplicación se me cobró la misma tarifa, sigo sin recibir reembolso
Todo fue malo
Ana
Stayed 3 nights in May 2025
10/10
muy buena la atenciom
MariaIdolina
Stayed 1 night in May 2025
4/10
Nada que ver con las fotos que ponen en la página, el lugar está descuidado, las escaleras necesitan mantenimiento, no salía agua caliente en el baño, literal solo me funcionó para dormir, el aire acondicionado y ventilador bien
Paulina
Stayed 1 night in May 2025
10/10
Buena ubicación y atención
Karina
Stayed 3 nights in Apr 2025
6/10
Francisco
Stayed 4 nights in Feb 2025
6/10
Salim
Stayed 2 nights in Apr 2025
2/10
Si hotel tiene chinches que nos mordieron. Si nos enfermamos será su responsabilidad. Tenemos fotos y videos
Jorge Jersy
Stayed 1 night in Mar 2025
10/10
Lugar tranquilo frente a la playa 👙
Miguel Ángel
Stayed 2 nights in Mar 2025
10/10
Hotel bastante cómodo, limpio
Ximena
Stayed 2 nights in Mar 2025
8/10
Esta bien el hotel lo único que le falto fue la alberca
José Luis
Stayed 4 nights in Mar 2025
10/10
Julian
Stayed 2 nights in Jan 2025
6/10
Claudia Edith
Stayed 2 nights in Jan 2025
10/10
Ana Cristina
Stayed 7 nights in Jan 2025
8/10
Es conveniente para la función que necesitas
Gina Lucrecia
Stayed 3 nights in Jan 2025
6/10
El hotel esta bonito, solo el mantenimiento no es bueno. Como recomendación; limpien a fondo la habitación y el hotel periódicamente hay mucho polvo. La regadera tenía poca presión. En mi habitación no servia la llave del lavamanos. El Internet es deficiente para ver tv por cable se pausa mucho. Sí,
solo van tomar la habitación para dormir; la cama y almohadas estan muy bien. El aire acondicionado es excelente.
trini
Stayed 2 nights in Jan 2025
4/10
Juan
Stayed 1 night in Jan 2025
10/10
Buena ubicación
Maria del
Stayed 1 night in Jan 2025
10/10
Encontramos cotonetes 3 veces en la habitación aun estando limpia